The Ultimate Guide to Chatbots is crucial reading for anyone working in higher education and offers an in-depth look at what chatbots are and how they have evolved. You'll learn specific use cases for chatbot technology in higher education, the steps needed for the chatbot implementation journey, and what the future of chatbots in higher education looks like.
The University of California at Irvine has leveraged Gecko's chatbot for years. In this case study, you'll learn how they maintained their school's personality whilst automating communication with their students, as well as diving into how they integrated Gecko with Slate to maintain full visibility of all their student interactions.
Gecko was designed from the ground up to augment HigherEd CRMs. So integrations — how Gecko passes data back and forth between these systems — is a vital piece of the puzzle. Learn more about the questions you *should be* asking about CRM integrations via the link below.