We go 'behind the pitch deck' with these exclusive interviews with Amy Kilpatrick, Harmony Product Manager — check out her answers to our questions about the intelligent virtual assistant's features in our videos below.
What is Harmony’s unique value proposition with relation to the greater edtech space?
What’s the elevator pitch you give to explain Harmony as a product?
How is Harmony different from other chatbot and live chat tools?
What does the set-up process for Harmony look like? How long does it take to build a chatbot?
Does Mongoose help their clients develop the bot's personality?
How do Mongoose clients create and edit chatbots?
Does Harmony integrate with higher ed CRMs?
Does Harmony support machine learning and rules-based bots?
How does Harmony capture insight into the topics prospects care most about?
Does a university need one chatbot across their site, or versions made specifically for certain audiences?
How does Harmony stack up against AdmitHub, Gecko Engage, and Ocelot?
What can users expect to spend each year on a tool like Harmony?
Amy Kilpatrick oversees the product direction, promotion and implementation of Harmony, and is dedicated to providing strategic guidance to her clients in higher education. With a background in digital strategy and marketing, Amy ensures that colleges and universities have the tools they need to motivate and engage with students, faculty and alumni.