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ContentEd Live

Heart over hype: Empathy as a competitive advantage in higher ed marketing

Louder doesn’t always mean better. This session explores how empathy can transform your marketing - building deeper connections, stronger brands and more authentic storytelling. You’ll leave with practical ideas, thoughtful reflection and a renewed focus on what really matters to your audiences.

Key takeaways

  • Create an audience-first brand story that connects emotionally.
  • Align departments around shared messaging rooted in values.
  • Audit your communications using an empathy lens.

Learn more today.

Blog posts by

Jaime Hunt

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Meet others

Matt Boyce

Matthew Boyce is Vice Provost for Enrollment Management.

Kalpen Trivedi

Kalpen Trivedi is Senior Vice Provost for Global Affairs at the University of Massachusetts Amherst.

Sean Gannon

Sean Gannon is a Sales and Revenue Operations Executive.

Webb Lewis

Webb Lewis serves as Assistant Director for Marketing and Brand Strategy/Social Media at the University of Mississippi.

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