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ContentEd Live

Heart over hype: Empathy as a competitive advantage in higher ed marketing

Louder doesn’t always mean better. This session explores how empathy can transform your marketing - building deeper connections, stronger brands and more authentic storytelling. You’ll leave with practical ideas, thoughtful reflection and a renewed focus on what really matters to your audiences.

Key takeaways

  • Create an audience-first brand story that connects emotionally.
  • Align departments around shared messaging rooted in values.
  • Audit your communications using an empathy lens.

Learn more today.

Blog posts by

Jaime Hunt

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Meet others

Jana M. Hanson

Dr. Jana M. Hanson is the Senior Director of Member and Student Services at the American Indian Higher Education Consortium (AIHEC).

Katalina (Kata) Traxler

Dr. Katalina (Kata) Traxler is the Director of Postsecondary Strategy at Student-Ready Strategies.

Stu Eddins

Stu leads a team of digital marketing and analytics professionals that provides strategic support to higher education clients.

Ruth Bauer

Ruth Bauer is a purpose-driven leader, executive, and lifelong learner who is currently serving as the President of InsideTrack.

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