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ContentEd Live

Heart over hype: Empathy as a competitive advantage in higher ed marketing

Louder doesn’t always mean better. This session explores how empathy can transform your marketing - building deeper connections, stronger brands and more authentic storytelling. You’ll leave with practical ideas, thoughtful reflection and a renewed focus on what really matters to your audiences.

Key takeaways

  • Create an audience-first brand story that connects emotionally.
  • Align departments around shared messaging rooted in values.
  • Audit your communications using an empathy lens.

Learn more today.

Blog posts by

Jaime Hunt

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Jasmine Hunter

Jasmine is a strategic communications and external affairs leader.

Dr. Suzanne Zivnuska

Dr. Suzanne Zivnuska brings nearly two decades of leadership experience in the California State University system.

Dr. Nicole Muscanell

Nicole Muscanell serves as a researcher at EDUCAUSE.

Larry Tumblin

Larry Tumblin serves as Director of Information Technology for Regional Campuses and Learning Spaces Manager for the Office of Information Technology at Ohio University.

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