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ContentEd Live

Heart over hype: Empathy as a competitive advantage in higher ed marketing

Louder doesn’t always mean better. This session explores how empathy can transform your marketing - building deeper connections, stronger brands and more authentic storytelling. You’ll leave with practical ideas, thoughtful reflection and a renewed focus on what really matters to your audiences.

Key takeaways

  • Create an audience-first brand story that connects emotionally.
  • Align departments around shared messaging rooted in values.
  • Audit your communications using an empathy lens.

Learn more today.

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Jaime Hunt

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Edward Tatton is an administrative leader bridging communications, innovation and AI governance at SUNY Westchester Community College.

Andy Doell

Andy Doell has over thirty years of experience in the field of education.

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