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Recent Episodes

Episode 130: Video Without a Plan Is Wasted MoneyPlay Button

Episode 130: Video Without a Plan Is Wasted Money

Mallory welcomes Phil DiMartino and Marisa Uluski from 5 Tool Productions to explore how higher education institutions can transform video from a simple production line item into an effective marketing strategy

Ep. 52: How AI-Powered Student Enrollment Frees Staff to Focus on Genuine EmpathyPlay Button

Ep. 52: How AI-Powered Student Enrollment Frees Staff to Focus on Genuine Empathy

Brian Piper sits down with Dr. Courtney Lewis, the Director of Enrollment Services at Trinity Valley Community College (TVCC), to explore how an institution in rural East Texas leveraged AI-powered student enrollment to achieve sustained semester-over-semester growth.

Ep. 93: Why Healthy Disagreement Builds Stronger TeamsPlay Button

Ep. 93: Why Healthy Disagreement Builds Stronger Teams

Jeremy Tiers has a conversation with Dr. Kevin Thomas about the importance of healthy disagreement among higher ed leaders and teams.

Episode 102: Building a Transfer-Affirming InstitutionPlay Button

Episode 102: Building a Transfer-Affirming Institution

Allison sits down with Jaime Smith, author of The Complete Guide to College Transfer, to discuss what transfer students actually need from colleges and universities.

Episode 129: Is Higher Ed Deploying AI Backwards?Play Button

Episode 129: Is Higher Ed Deploying AI Backwards?

Mallory, Amy Still (ZeeMee), and Paul Garner (Western Carolina) unpack survey data from 12,000+ students showing they embrace AI for research and reminders but overwhelmingly want human guidance for high-stakes decisions, especially the final college choice.

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Engage Summit 2027

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Book your hotel room through our official booking link before November 30, and your Engage registration is FREE! 

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Leading AI Adoption: 6 Ways to Build Buy-In
Carrie Phillips
Leading AI Adoption: 6 Ways to Build Buy-In

There has been lots of conversation around AI and its use throughout higher education. Giving our teams access to AI tools is easy. Helping our teams get comfortable using them and encouraging people to change their daily habits and workflows in support of AI is something more difficult.

Finding the Right Balance with AI Personalization in Admissions
Carrie Phillips
Finding the Right Balance with AI Personalization in Admissions

AI-driven personalization in admissions outreach can boost engagement when it feels thoughtful and relevant, but crosses into "creepy" territory when it digs too deep into scraped or inferred data—so lasting trust depends on human judgment knowing where that line is.

Sessions I’m Excited for at the Engage Summit
Carrie Phillips
Sessions I’m Excited for at the Engage Summit

Carrie Phillips shares the sessions she’s most excited for at Engage Summit and why this year’s lineup makes it a must-attend in Charlotte.

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