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From Prompts to Agents: Understanding the Next Phase of AI in MarComm
Carrie Phillips
AI
From Prompts to Agents: Understanding the Next Phase of AI in MarComm

Explore the evolution of AI in marketing by defining and providing examples for the five levels of sophistication — Prompt, Task, Skill, Automation, and Agent — to help MarComm teams make smarter decisions about how to integrate AI into their work.

Leading AI Adoption: 6 Ways to Build Buy-In
Carrie Phillips
AI
Leading AI Adoption: 6 Ways to Build Buy-In

There has been lots of conversation around AI and its use throughout higher education. Giving our teams access to AI tools is easy. Helping our teams get comfortable using them and encouraging people to change their daily habits and workflows in support of AI is something more difficult.

Finding the Right Balance with AI Personalization in Admissions
Carrie Phillips
AI
Finding the Right Balance with AI Personalization in Admissions

AI-driven personalization in admissions outreach can boost engagement when it feels thoughtful and relevant, but crosses into "creepy" territory when it digs too deep into scraped or inferred data—so lasting trust depends on human judgment knowing where that line is.

Sessions I’m Excited for at the Engage Summit
Carrie Phillips
AI
Sessions I’m Excited for at the Engage Summit

Carrie Phillips shares the sessions she’s most excited for at Engage Summit and why this year’s lineup makes it a must-attend in Charlotte.

Leading While Learning
Carrie Phillips
AI
Leading While Learning

AI is changing the rules of leadership—here’s how to lead before you’ve mastered the tools.

How the 2% Rule Can Help Teams Adopt AI
Carrie Phillips
AI
How the 2% Rule Can Help Teams Adopt AI

Carrie Phillips shares how the 2% rule helps teams build confidence, develop skills, and integrate AI through small, strategic shifts—without overwhelm.

Five Strategies for Branding on a Budget
Carrie Phillips
Branding Agency
Five Strategies for Branding on a Budget

Chief Communications and Marketing Officer Carrie Phillips breaks down five practical, resource-savvy strategies.

A 90 Day AI Adoption Roadmap for CMOs
Carrie Phillips
AI
A 90 Day AI Adoption Roadmap for CMOs

A 90-day roadmap for adopting AI the right way—focused on clarity, confidence, and change management, not just new tools.

Using a Cross-Functional AI Council to Support AI Adoption
Carrie Phillips
AI
Using a Cross-Functional AI Council to Support AI Adoption

An AI Council helps campuses adopt AI responsibly, stay aligned, and avoid scattered or duplicative efforts.

Launching AI in HigherEd Marketing: How the 6x6 Framework Supports Adoption
Carrie Phillips
AI
Launching AI in HigherEd Marketing: How the 6x6 Framework Supports Adoption

For those on the fence about how to best use AI, this post will provide a leadership structure and some ideas to get the team started. 

How Nevada’s College Town Pass Boosted Yield by 4.4%
Shelby Moquin
Enrollment Marketing
How Nevada’s College Town Pass Boosted Yield by 4.4%

Hear how Justin Bouldt and Jaime Hunt unpack the power of place-based marketing on Confessions of a Higher Ed CMO.

Rethinking Learning with Panopto CEO Stephen Laster
Shelby Moquin
AI
Rethinking Learning with Panopto CEO Stephen Laster

Panopto CEO Stephen Laster joins Higher Ed Geek to explore how AI and visual learning can enhance—not replace—the human heart of education.

The Student Giving Game: How UC Berkeley Rebuilt Its Philanthropy Culture
Shelby Moquin
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The Student Giving Game: How UC Berkeley Rebuilt Its Philanthropy Culture

Discover how the “Student Giving Game” transformed a struggling senior campaign into a campus-wide culture of giving powered by first-years, social contests, and smart storytelling.

How Johnston Community College Scaled Service Without Losing the Human Touch
Shelby Moquin
AI
How Johnston Community College Scaled Service Without Losing the Human Touch

VP Carrie Pitts-Densmore shares how her team overcame writer’s block, scaled service, and redefined human-plus-AI collaboration in higher ed.

A Father-Daughter Take On What’s Working (and what’s not) In College Recruitment
Shelby Moquin
Student Recruitment
A Father-Daughter Take On What’s Working (and what’s not) In College Recruitment

Tune in to High School to Higher Ed for real talk, enrollment insights, and a few laughs about squirrels.

Innovation-ish: Making Creativity Accessible in Higher Education
Shelby Moquin
Leadership
Innovation-ish: Making Creativity Accessible in Higher Education

Harvard’s Tessa Forshaw and Stanford’s Rich Braden join The Higher Ed Geek Podcast to unpack Innovation-ish — their new book on overcoming innovation hesitation, unlocking creativity, and helping higher ed embrace the “ish” in innovation.

How Carthage College Turned Athletics into an Enrollment Advantage
Shelby Moquin
Enrollment Marketing
How Carthage College Turned Athletics into an Enrollment Advantage

Hear VP Ashley Hanson share her playbook for collaboration, data integration, and smarter student-athlete recruitment.

What Students Really Want from Your Website (and What You Might Be Getting Wrong)
Shelby Moquin
Site Search
What Students Really Want from Your Website (and What You Might Be Getting Wrong)

Allison Turcio sits down with Grant DeRoo and Jarrett Smith to unpack findings from a groundbreaking study that surveyed over 1,000 prospective students about their top website priorities.

Busting Silos: How Bucknell’s Marketing and Admissions Teams Built a Blueprint for Collaboration
Shelby Moquin
Leadership
Busting Silos: How Bucknell’s Marketing and Admissions Teams Built a Blueprint for Collaboration

Jaime Hunt sits down with Brandy Kift, Assistant Vice President of Marketing Strategy at Bucknell University, to unpack how her team and admissions built one of higher ed’s most effective cross-functional partnerships.

The New Rules of Student Search: How Data and AI Are Redefining Higher Ed Marketing
Shelby Moquin
Site Search
The New Rules of Student Search: How Data and AI Are Redefining Higher Ed Marketing

Dustin Ramsdell sits down with Faton Sopa to discuss The State of Student Search — a sweeping new study by Manaferra that explores how today’s undergraduates, graduates, and adult learners search for, validate, and ultimately choose their college.

Rethinking the MBA: Why Business Schools Must Evolve Beyond ROI
Shelby Moquin
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Rethinking the MBA: Why Business Schools Must Evolve Beyond ROI

Leadership coach and former NYU Stern admissions leader Oren Margolis joins Mastering the Next to unpack the MBA’s identity crisis.

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