Jodi Phelps

Jodi Phelps is the City of Fayetteville's Chief of Staff. In her role, Phelps develops enterprise-wide solution processes and performance results; provides highly responsible and complex administrative support to the City Manager; provides strategic planning; policy development, strategic communication, organizational performance management, project management and continuous improvement and promotes accountability and consistency in reporting across all organizational levels. Additionally, Phelps oversees media relations and strategic internal and external communication and marketing plans, ensuring they align with goals and objectives in the City’s Strategic Plan. Phelps brings more than 20 years of experience in communications, marketing, and organizational leadership. She joins the City from UNC Pembroke, where she served as the Chief Communications and Marketing Officer since 2016, driving brand awareness and the school’s reputation. Before UNC Pembroke, she had a successful career in association and non-profit management, serving as the Chief Operating Officer for Action Pathways, Inc. in Fayetteville. While there, she also served as the agency Advancement and Communications Director. Phelps earned a Bachelor of Arts degree in Communication and History with a minor in Art History from Mercer University. She also holds a Master of Business Administration degree from Thomas University.