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Marbue Brown

Marbue Brown

Marbue Brown is the author of the book Blueprint for Customer Obsession and founder of The Customer Obsession Advantage, a firm dedicated to helping companies achieve extraordinary business results through Customer Obsession. He is an accomplished customer experience (CX) executive with a track record of thought leadership and signature business results at some of the most iconic companies on the planet, including JP Morgan Chase, Amazon.com, Microsoft Corporation, and Cisco Systems.

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Marbue Brown

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Doug Gapinski

Doug Gapinski is a Senior Account Director at 8th Light.

Mac Mahoney

Malcolm “Mac” Mahoney is a senior at Dartmouth College studying politics, philosophy, and economics.

Kathleen Parks

Kathleen Parks is a senior at Texas A&M University studying society, ethics, and law, with minors in philosophy and leadership.

James Gress

James Gress is the Director of the Advanced Technology Center Emerging Technologies Portfolio at Accenture.

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