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How to Build a Lead Form that Prospects Actually WANT to Fill Out

Posted By Annie Ryland on Apr 2, 2019 10:45:54 AM

Read Time: 4 Minutes

Think about the last form you filled out on a website. How much information did it ask for? What about the form grabbed your attention? Equally important — what forms have you skipped because they were too long, unappealing, or didn’t seem worth your time and effort?


We all know that lead forms are critical ways to identify and keep in touch with potential students. The problem is, nobody really likes filling out forms. When faced with a form, potential leads will only fill it out if what they get in return is worth handing over personal information. So how do you create a balance and build a form that is worth your money and your potential students’ time?

To generate high-quality leads, it’s important that your lead forms aren’t a hassle to complete or an eyesore. This may be easier said than done, especially since you probably want a fair amount of information from your leads. We’ve simplified lead forms so you can attract the most promising potential students. Here are our suggestions.

Simplify Your Form as Much as Possible

A form that is more than five or six fields long is too time-consuming, and will most likely turn prospects away. Decide which information is the most important for you to get immediately. You may only need a name and email address, or you might also include age range and potential area of study. Once you get the most critical information, you can easily follow up with them later through your school’s email newsletter or more targeted email communications. If you can add an auto-fill function to your form, or an option to get information from social media profiles, even better!

You can also gather information about your potential students a little bit at a time. Try starting with an email address and a name. Then, as they move through your website, ask for other pieces of information. At a minimum, if you get an email, there are third-party tools that can get additional information from the lead’s email address or IP address.

Engage Your Audience Throughout the Process

Using interactive content alongside your lead form is a great way to attract potential students. While text and video are great ways to give information, they’re fairly passive and don’t require a prospect to engage with the content. If you can get your leads to interact with content on your website, they’re more likely to fill out your form and stay engaged throughout your communications with them.

Try building interactive elements into your forms, like quizzes, tuition calculators, or infographics. Not only are these good for engaging your audience, but they can also give you more specific, targeted information. You can have them click through different answer options to arrive at a custom result, which is informative for you and entertaining for your lead.

Make Your Call to Action Specific and Desirable

Surprisingly, some of the most common call-to-action words don’t generate the most leads (think: Submit, Register, Send). These words are vague and aren’t strong enough to incite action on their own. Your leads want to know what they’re submitting and why, without necessarily needing to read the rest of your page to find out. This is where your call to action button copy comes into play.

Wishpond puts it this way, “Your call to action needs to be ‘an instruction to the audience to provoke an immediate response.’” Instead of the generic “Submit” or “Send,” try more specific button text like “Register for Orientation” or “Get my ebook!” This way, your lead knows exactly what action they’re taking and what they’re getting from it, which is more likely to generate quality leads for your school.

When it comes to lead forms, identify your goal first and work backward from there. If your goal is to get enough information to be able to follow up with leads, maybe you can keep your form simple and stick with a name and email. If you really need more information from your leads, try creating interactive forms that are entertaining to fill out and that gives your lead something in return at the end. The options here are endless, so don’t be afraid to be creative!


Topics: Enrollment Marketing

Annie Ryland

Written by Annie Ryland

Annie is an Editorial Manager at DD — an enrollment marketing technology agency that helps undergraduate and graduate institutions recruit students. At DD, Annie specializes in content strategy, content creation, and project management. I work closely with enrollment marketing strategists to produce the compelling content that drives the success of an inbound marketing campaign. My background in research and writing helps me deliver blog pieces and premium content resources that are highly informative and highly evocative, telling the stories of DD's higher education clients in a way that captures the reader and provides insight. In my free time, I like to cook, travel, and dream about owning a lavender farm.

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