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Admissions + Enrollment

Elevate your institution's impact by tuning into our expert conversations that drive successful student outcomes. Each episode is designed to empower you with strategic insights and practical advice to enhance your recruitment tactics, improve enrollment processes, and craft compelling narratives that resonate with prospective students.

 Episodes in

Admissions + Enrollment

Episode 130: Video Without a Plan Is Wasted MoneyPlay Button
Episode 130: Video Without a Plan Is Wasted Money

Mallory welcomes Phil DiMartino and Marisa Uluski from 5 Tool Productions to explore how higher education institutions can transform video from a simple production line item into an effective marketing strategy

Ep. 93: Why Healthy Disagreement Builds Stronger TeamsPlay Button
Ep. 93: Why Healthy Disagreement Builds Stronger Teams

Jeremy Tiers has a conversation with Dr. Kevin Thomas about the importance of healthy disagreement among higher ed leaders and teams.

Episode 102: Building a Transfer-Affirming InstitutionPlay Button
Episode 102: Building a Transfer-Affirming Institution

Allison sits down with Jaime Smith, author of The Complete Guide to College Transfer, to discuss what transfer students actually need from colleges and universities.

Episode 129: Is Higher Ed Deploying AI Backwards?Play Button
Episode 129: Is Higher Ed Deploying AI Backwards?

Mallory, Amy Still (ZeeMee), and Paul Garner (Western Carolina) unpack survey data from 12,000+ students showing they embrace AI for research and reminders but overwhelmingly want human guidance for high-stakes decisions, especially the final college choice.

Episode 128: What Your Chief of Staff Knows That You Don'tPlay Button
Episode 128: What Your Chief of Staff Knows That You Don't

Lindsay Nyquist, Chief of Staff at Occidental College, and Dr. Miriam Merrill, Chief of Staff at Hamilton College, join Mallory to discuss the inaugural Chief of Staff Summit, where 50 higher-ed chiefs of staff met at Colorado College in Colorado Springs for closed-door, case-based peer problem solving.

Episode 101: Why Strategy Should Come Before ToolsPlay Button
Episode 101: Why Strategy Should Come Before Tools

Artificial intelligence is changing how higher education teams work, but successful AI adoption is about much more than choosing the right tools.

Episode 127: Higher Ed's Hero CyclePlay Button
Episode 127: Higher Ed's Hero Cycle

Mallory hosts Higher Ed Pulse with guest Jenn Hayes, Associate Dean for Marketing & Communications at Cardozo School of Law in New York, to discuss higher ed’s recurring “hero” cycle: hiring passionate leaders to rebuild broken systems, celebrating visible wins, and then losing them to burnout.

Episode 126: Who Owns AI Search?Play Button
Episode 126: Who Owns AI Search?

Everspring's Andrea Gilbert and Mike Bell explain why smaller schools with specific, substantiated content are outciting big-brand universities in AI search—and what that means for enrollment and budgets.

Episode 100: 100 Episodes Later: 4 Assumptions Higher Ed Marketing Keeps Getting WrongPlay Button
Episode 100: 100 Episodes Later: 4 Assumptions Higher Ed Marketing Keeps Getting Wrong

Tursio's 100th episode argues that enrollment marketing should prioritize experience, authentic voices, accessibility, and clarity over communication, institutional messaging, jargon, and information overload.

Episode 125: The Dashboard is the Last Place Your Enrollment Problem Shows UpPlay Button
Episode 125: The Dashboard is the Last Place Your Enrollment Problem Shows Up

Why do enrollment challenges often appear too late? Mehgan Cabrera shares how institutions can spot early warning signs, break down silos, and build stronger student journeys with smarter data, relationships, and AI.

Episode 124: Higher Ed's Fundraising Model Is BrokenPlay Button
Episode 124: Higher Ed's Fundraising Model Is Broken

Howard Heevner says the real giving problem is a 30-point gap between alumni satisfaction with their education and with the post-grad relationship—alumni who feel known give far more—and AI can't fix that without trust.

Ep. 92: Personalization That Increases Campus Visits And Engagement From StudentsPlay Button
Ep. 92: Personalization That Increases Campus Visits And Engagement From Students

In this episode of Mission Admissions, host Jeremy Tiers has a conversation with Lauran Hundshamer, VP of Admissions and Marketing at St. Kate’s. Lauran shares how her team leverages personalization to boost the campus visit experience, engagement, and enrollment.

Episode 99: Stay Dangerous: How to Build an Enrollment Team That's Ready for TomorrowPlay Button
Episode 99: Stay Dangerous: How to Build an Enrollment Team That's Ready for Tomorrow

Jack Corby of Stevens Strategy joins the show to discuss why so many enrollment teams are stuck in outdated structures, and what leaders can do to identify gaps, rethink their org design, and build teams ready for modern enrollment demands.

Episode 123: The LinkedIn Double Standard Costing Higher Ed Its Best MarketersPlay Button
Episode 123: The LinkedIn Double Standard Costing Higher Ed Its Best Marketers

The higher education sector is facing a quiet talent crisis: a staggering 74% of higher ed marketers are actively considering an exit from the industry. Mallory sits down with Shane Baglini, Executive Director of Marketing and Branding at William & Mary, to uncover the systemic issues fueling this exhaustion and explore how institutions can reverse the trend. Drawing from his own journey climbing from a small four-person team at Muhlenberg College to overseeing 22 creatives at a historic flagship university, Shane breaks down the unique hurdles of stepping into a high-visibility executive marketing role. They dive headfirst into a problematic culture where leadership often misinterprets professional development and personal LinkedIn branding as a “flight risk” rather than a powerful, organic extension of the university's reach.

Episode 122: The Real Reason Higher Ed Mergers FailPlay Button
Episode 122: The Real Reason Higher Ed Mergers Fail

Mallory sits down with Dr. Morgan Johnson, VP of Academic Experience at The University of Arizona Global Campus, to discuss the human layer of higher ed M&A.

Episode 98: Building Healthy Creative Cultures that Deliver Authentic Student Stories Play Button
Episode 98: Building Healthy Creative Cultures that Deliver Authentic Student Stories

Allison sits down with Webb Lewis for a thoughtful conversation about burnout, creativity, purpose, and remembering your why in higher education marketing.

Ep. 91: Unfiltered: Angel Perez On Developing And Strengthening The College Admissions WorkforcePlay Button
Ep. 91: Unfiltered: Angel Perez On Developing And Strengthening The College Admissions Workforce

Jeremy Tiers sits down with NACAC CEO Angel B. Pérez to discuss the future of the admissions workforce, leadership development, staff turnover, and the importance of managing energy in higher ed.

Episode 121: Reunited with Seth OdellPlay Button
Episode 121: Reunited with Seth Odell

Mallory Willsea sits down with former co-host and higher ed marketing leader Seth Odell at the inaugural Let's Go Upstate Retreat in Saratoga Springs, New York.

Episode 120: The SUNY AI MandatePlay Button
Episode 120: The SUNY AI Mandate

Mallory Willsea sits down with Ed Tatton, co-chair of SUNY Westchester’s Strategic AI Committee, to discuss what it takes to build meaningful AI governance before a mandate arrives.

Episode 97: How ODU Boosted Admitted Students Day Attendance by 30% in One YearPlay Button
Episode 97: How ODU Boosted Admitted Students Day Attendance by 30% in One Year

Allison sits down with Ashley Miller of Old Dominion University to discuss the strategy, resilience, and teamwork behind one of ODU’s most successful admitted student events ever.

Ep. 90: Leadership Lessons About Building And Sustaining A Strong Team CulturePlay Button
Ep. 90: Leadership Lessons About Building And Sustaining A Strong Team Culture

Jeremy Tiers sits down with Jennifer McCarrel for a candid conversation about what it really takes to build and sustain a strong team culture in higher education.

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Guide to Graduate Marketing in 2024

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