Want more AI? Register for the AI Engage Summit - online edition | Oct 29-30, 2024

Save Your Spot
EP
12
October 23, 2023
Ep. 12: Employees, Your First, Best Customers

Employees, Your First, Best Customers

Or listen on:

About the Episode

Bennie Johnson seems to eat, sleep and breathe marketing. The CEO of the American Marketing Association, Bennie also has a deep appreciation for ensuring that employees of organizations have fulfilling experiences. As he says, “Employees are your first, best customers.” As Bennie and his team look toward AMA’s Symposium for the Marketing of Higher Education, he shares honest thoughts about the importance of employer branding, a practice near and dear to his heart. On this episode of “I Wanna Work There!” we get an idea of how Bennie’s passion for marketing developed, how he developed an appreciation for human resources, and why he focuses so much on culture and engagement. Bennie also shares his thoughts about why colleges and universities also pay close attention to the culture and engagement of their faculty and staff while breaking down silos across campus to create competitive employer brands.

 

This Episode is Sponsored by Pathify

Meet Pathify —  an innovative higher ed engagement hub that puts students at the center of their college journey. Pathify sits at the center of your school’s digital ecosystem, becoming the single, user experience interface tying together all systems, content, and communications.Their engagement hub elevates the information that matters most and pushes systems like the SIS behind the scenes where they belong, making it simpler for students to discover and engage with the opportunities your institution provides at every step of their higher ed journey, from prospect to alumni. What’s even better, Pathify has a mobile experience that provides 100% parity with the responsive web app, so your campus app is always in sync. Pathify is a platform that EVERY stakeholder on campus  — from marketing, to admissions, to student affairs, to IT, etc., — can get equally excited about. Learn more about how Pathify is uniting strategic units across campus and bettering the entire student experience by visiting Pathify.com

 

About the Enrollify Podcast Network: 

I Wanna Work There is a part of the Enrollify Podcast Network.  If you like this podcast, chances are you’ll like other Enrollify shows too!  

Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Jeremy Tiers, Zach Busekrus, Jaime Hunt, Allison Turcio, Jamie Gleason and many more. 

Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours. 

People in this episode

Host

Eddie Francis is the Founder of Edify Ventures and is the host of I Wanna Work There!

Interviewee

Bennie F. Johnson

Bennie F. Johnson is the chief executive officer of the American Marketing Association. AMA is the largest community-based marketing association in the world, trusted by marketing and sales professionals to help them discover industry trends.

Other episodes

Episode 54: Turning Trends into Tours: How Bowling Green’s Social Media Drives EnrollmentPlay Button
Episode 54: Turning Trends into Tours: How Bowling Green’s Social Media Drives Enrollment

Allison talks to Brianna Blackburn, Assistant Director of Social Media Strategy at Bowling Green State University, about how social media can be a powerful driver of enrollment.

Ep. 50: Winning The Customer Service GamePlay Button
Ep. 50: Winning The Customer Service Game

Jeremy talks to hospitality expert Pasquale Romano Jr. about customer service, empathy, and employee experience.

Episode 48: Catching Rockets, Self-Driving Taxis, and Supercomputers: Elon Musk's VisionPlay Button
Episode 48: Catching Rockets, Self-Driving Taxis, and Supercomputers: Elon Musk's Vision

In this eye-opening episode of Generation AI, JC and Ardis dive into Elon Musk's game-changing breakthroughs that are reshaping our future.

Episode #19: How to Bring Adults Back: Research-Driven Enrollment Strategies at WCTCPlay Button
Episode #19: How to Bring Adults Back: Research-Driven Enrollment Strategies at WCTC

Maya Demishkevich speaks with John McGreal, Dean of Enrollment Services at Waukesha County Technical College, about the college’s research-driven approach to improving adult student enrollment.

Episode 37: Sprint CampaignsPlay Button
Episode 37: Sprint Campaigns

In this episode of The Higher Ed Pulse, hosts Seth and Mallory dive into the world of “Sprint Campaigns” in higher education marketing.

Weekly ideas that make you smarter

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Subscribe
cancel

Search podcasts, blog posts, people