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October 11, 2023
Ep. 202: Geoffrey Roche on Supporting Workforce Development in Healthcare

Geoffrey Roche on Supporting Workforce Development in Healthcare

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About the Episode

Dustin is joined by Geoffrey Roche to discuss the myriad of interesting involvements he has in the workforce space. They explore the importance of developing strong pipelines of qualified healthcare professionals and how higher ed and industry can work together to accomplish this. 

Key Takeaways

  • The Power of Eds and Meds Partnerships
    • When educational institutions and healthcare systems (or other industries) collaborate, they can transform regional economic vitality and meet critical workforce needs.
    • Anchor institutions like colleges and hospitals are uniquely positioned to address workforce shortages by working together.
  • Workforce Development Is Everyone’s Business
    • Higher ed and industry need to better leverage each other to create sustainable, innovative, and transformational solutions to workforce gaps.
    • Community colleges have historically been at the forefront of workforce development, but public and private four-year institutions must now step up to meet evolving demands.
  • Invest in Career Services
    • Career centers are underfunded but hold tremendous potential for building partnerships, facilitating internships, and supporting career mobility.
    • Stronger career services can better connect students to industry opportunities and enhance the return on investment for both students and institutions.
  • Certificates and Microcredentials Are Game-Changers
    • Non-degree options like certificates and certifications can provide students with immediate career opportunities and pathways to further education.
    • Offering flexible, stackable credentials helps meet students where they are and supports lifelong learning.
  • Retention Through Upskilling
    • Companies that invest in upskilling and reskilling their employees foster loyalty and retention.
    • Higher ed can play a key role in providing corporate training and continuing education for industry partners.

Episode Summary: FAQs Answered

What is the current state of workforce development in higher ed?

Workforce development has traditionally been a focus of community colleges, but public and private four-year institutions are starting to play a more active role. As enrollment pressures grow and industries face talent shortages, colleges are realizing the importance of forming strategic partnerships to develop talent pipelines and reskill employees.

How can higher ed and industry better collaborate?

Institutions and industry need to focus on building long-term, mutually beneficial relationships. This includes co-creating programs, developing internships, supporting dual enrollment, and making training and education more accessible to employees. Partnerships should prioritize shared goals, like addressing skill gaps and ensuring economic mobility.

What role do career centers play in workforce development?

Career centers are critical to building bridges between students and industry. They can facilitate internships, externships, and experiential learning opportunities that prepare students for in-demand roles. However, they are often underfunded and understaffed, limiting their potential. Institutions should invest in career services to better support students and employers alike.

Why are certificates and microcredentials so important?

Certificates and microcredentials allow students to quickly gain marketable skills without committing to a four-year degree. These programs are often stackable, meaning they can lead to further education and career advancement. They are especially valuable in fields like healthcare, technology, and advanced manufacturing.

What are the benefits of investing in upskilling and reskilling employees?

For companies, upskilling and reskilling employees improves retention, loyalty, and overall satisfaction. For higher ed, partnering with employers to provide corporate training creates new revenue streams and strengthens ties to the community. Employees gain valuable credentials that support career and economic mobility.

The Future of Workforce Development

1. Breaking Down Silos

To fully leverage the potential of workforce partnerships, higher ed institutions need to stop operating in isolation. Partnerships with industry must be embedded into institutional strategy and seen as essential to fulfilling their mission.

2. Career Centers of the Future

Colleges must reimagine their career services offices, investing in resources and staff to foster stronger connections with industry. This includes leveraging technology like virtual reality and augmented reality to expose students to career options earlier in their educational journey.

3. Expanding Access to Lifelong Learning

Workforce development isn’t just about students—it’s about supporting employees throughout their careers. Higher ed can partner with industry to create accessible pathways for continuous learning, from certifications to advanced degrees.

Why Partnerships Matter

Eds and Meds: A Case for Collaboration

As Geoffrey Roche emphasizes, educational institutions and healthcare systems (eds and meds) are often the largest employers in a region. By joining forces, these anchor institutions can drive economic growth, address workforce shortages, and improve the quality of life in their communities.

Student Success as the North Star

Ultimately, workforce partnerships should prioritize the student experience. Clear pathways from education to employment benefit not only students but also institutions and employers. Investments in career services, innovative program design, and flexible credentialing are all steps toward this goal.

Final Thoughts

Geoffrey Roche leaves us with a compelling reminder: "When education and industry come together, we can truly transform not only institutions but entire communities. Eds and meds have the power to improve economic vitality, create career mobility, and solve some of the biggest challenges facing our nation."

Whether you’re a higher ed leader, an industry professional, or simply someone invested in the future of education and work, this episode offers actionable insights for forging meaningful partnerships.

 

This Episode is Sponsored by Pathify

Meet Pathify —  an innovative higher ed engagement hub that puts students at the center of their college journey. Pathify sits at the center of your school’s digital ecosystem, becoming the single, user experience interface tying together all systems, content, and communications.Their engagement hub elevates the information that matters most and pushes systems like the SIS behind the scenes where they belong, making it simpler for students to discover and engage with the opportunities your institution provides at every step of their higher ed journey, from prospect to alumni. What’s even better, Pathify has a mobile experience that provides 100% parity with the responsive web app, so your campus app is always in sync. Pathify is a platform that EVERY stakeholder on campus  — from marketing, to admissions, to student affairs, to IT, etc., — can get equally excited about. Learn more about how Pathify is uniting strategic units across campus and bettering the entire student experience by visiting Pathify.com

 

About the Enrollify Podcast Network: 

The Higher Ed Geek is a part of the Enrollify Podcast Network.  If you like this podcast, chances are you’ll like other Enrollify shows too!  

Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Jeremy Tiers, Zach Busekrus, Jaime Hunt, Allison Turcio, Jamie Gleason and many more. 

Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours. 

People in this episode

Host

Dustin Ramsdell is a leading content creator and influencer in the Higher EdTech space, and the host of Higher Ed Geek.

Interviewee

Geoffrey Roche

Geoffrey M. Roche, MPA, is the son of a nurse, healthcare expert, diversity advocate, and education enthusiast, presently serving as the inaugural Director of Workforce Development at Siemens Healthineers and National Healthcare Practice Executive Advisor at Core Education PBC. He has over nine years of experience in hospital administration and has held leadership positions at various universities in the United States. Roche is an Adjunct Instructor of Health Administration and serves on multiple boards and committees including the United Way of Lebanon County and United Way of Pennsylvania, and Patient Safety Committee for WellSpan Good Samaritan Hospital. He holds a Master of Science degree in Management and Leadership, a Bachelor of Arts in Political Science, and several certificates in healthcare management and leadership. In 2022, Roche was nominated to the Forbes Business Council for his national level work.

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