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42
May 7, 2024
Ep. 42: Harnessing AI to Innovate Higher Ed Marketing

Harnessing AI to Innovate Higher Ed Marketing

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About the Episode

About the Episode: In this thought-provoking episode, Allison speaks with RJ Thompson about the intersection of artificial intelligence and higher education marketing. They explore how AI can serve as a powerful tool for data analysis and creative processes, helping institutions stand out in a crowded market. RJ shares insights from his extensive experience, highlighting the potential of AI to support and enhance human creativity rather than replace it.

How To's in this Episode:

  • Leverage AI for Empathy and Understanding
  • Integrate AI to Enhance Creativity
  • Apply AI tools for analyzing existing content and data
  • Use AI to question and rethink traditional narratives and strategies in higher education marketing

How AI Can Enhance Creative Design in Higher Ed Marketing

RJ Thompson explains how AI tools like ChatGPT and data scraping technologies are changing the game for higher education marketing teams. By using AI to analyze and assess competitor content, institutions can gain a fresh perspective on how they present their brand and how they stand out in a crowded market. However, the key is not to let AI generate content entirely; rather, it should serve as a source of inspiration and a way to streamline analysis. The human creative process, fueled by the insights AI provides, remains essential for creating authentic and engaging messaging.

Breaking the Mold with Data-Driven Insights

A major challenge in higher ed marketing is the "sea of sameness" where universities end up telling very similar stories. RJ suggests using AI for data analysis to break free from this pattern. By scraping content from competitor websites, social media, and other sources, AI can help uncover trends in messaging, such as commonly used words, taglines, and emotional appeals. This objective data helps inform a brand's creative strategy, allowing institutions to zig while others are zagging—deliberately deviating from traditional narratives to tell a unique, compelling story that resonates with prospective students.

The Role of Leadership in Embracing AI

For AI to be successfully integrated into higher ed marketing, it requires leaders who are not only open to innovation but who are also willing to empower their teams to explore these new tools. RJ’s experience at Pitt Health Sciences showcases how leadership that embraces risk and curiosity can lead to extraordinary results. By trusting the creative teams to use AI in data analysis and strategy development, universities can create innovative marketing campaigns that challenge traditional norms. In a successful example, RJ's team created 150 distinct ad campaigns in just 20 hours, highlighting the immense potential of AI when paired with creative expertise.

If you loved this episode, please leave us a review on your preferred podcast platform. Your feedback helps us grow and reach more higher ed professionals like you.

About the Show: The Application is your playbook for the ever-evolving world of higher education enrollment marketing. This podcast zeroes in on the niche, often-unexplored areas of the field, delivering a potent mix of actionable insights, practical strategies, and cutting-edge perspectives.

Connect With Our Host:

Allison Turcio

https://www.linkedin.com/in/allisonturcio/

https://twitter.com/allisonturcio

About The Enrollify Podcast Network: The Application with Allison Turcio is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows, too!  

Some of our favorites include Mission Admissions and Visionary Voices: The College President’s Playbook. 

Enrollify is made possible by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com

Connect with Us at the Engage Summit: Exciting news — Allison will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI. 

Use the discount code Enrollify50 at checkout, and you can register for just $200.

Learn more and register at engage.element451.com — we can’t wait to see you there!

 

People in this episode

Host

Allison Turcio, Ed.D., is Assistant Vice President for Enrollment and Marketing at Siena College and host of The Application.

Interviewee

RJ Thompson

RJ Thompson, MFA, is an award-winning marketing and graphic design professional. Currently, RJ is the Manager of Digital Strategy in Pitt Health Sciences. He was most recently the Director of Digital Marketing in the Joseph M. Katz Graduate School of Business and College of Business Administration at the University of Pittsburgh.

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