The AI Workforce for Higher Ed is Here |

Talk to a Bolt Agent
EP
32
December 27, 2024
Episode #32: What’s Next for Arizona State University & AI?

Arizona State University & AI

Or listen on:

About the Episode

Got a story to tell? An innovative idea to share? Fill out our guest nomination form and let's chat!

About the Episode:

Arizona State University is annually ranked the nation’s most innovative university by U.S. News & World Report. From their approach to accessible online learning to their partnerships with industry, ASU has a proven track record of staying at the leading edge of higher ed trends.  Earlier this year the university announced a unique educational partnership with OpenAI –  Ray is joined by Dr. Lev Gonick, ASU’s Enterprise Chief Information Officer to share the details.

Key Takeaways

  • Innovating for Student Success: ASU is pioneering generative AI applications to create personalized, multilingual, and multimodal learning experiences that cater to diverse student needs.
  • AI Challenge Grants: With 564 proposals submitted by faculty, staff, and students, ASU is fostering grassroots innovation in AI usage across education and research.
  • Faculty Buy-In and Collaboration: Over 2,400 faculty members have engaged with AI training programs, showcasing remarkable adoption and creativity in AI integration.
  • AI for Operational Efficiency: From financial aid concierge services to AI-driven call centers, ASU is leveraging AI to streamline administrative processes and reduce friction for students.
  • A Bold Vision for AI: ASU’s long-term goal is to integrate AI into every facet of the university, including learning, research, and operational workflows, ultimately reducing the cost of expertise.

What’s Next for the Partnership Between ASU and OpenAI?

ASU’s partnership with OpenAI aims to place the university at the forefront of generative AI innovation in higher education. Lev Gonick emphasizes ASU’s commitment to being a pioneer in utilizing AI to enhance student success, reflecting the university's charter to measure success by the achievements of its students. This partnership aligns with ASU’s inclusive admissions policy, ensuring that AI benefits reach a diverse student population.

How Are AI-Driven Initiatives Shaping ASU?

ASU launched "challenge grants" to gather ideas from its community, resulting in 564 proposals and over 250 active AI-driven projects. These include tools like "My AI Builder," allowing faculty and staff to create AI-driven solutions without needing deep technical expertise. Additionally, "ASU GPT" offers a curated library of AI tools tailored for research, instruction, and operational support, securely housed within ASU’s ecosystem to protect privacy and intellectual property.

What Role Do Faculty Play in Advancing AI Adoption?

Faculty engagement has been critical to ASU’s success in implementing AI at scale. Through a series of workshops and training modules, ASU has cultivated a vibrant community of practice with over 1,000 faculty members. These initiatives empower educators to explore AI’s potential in creating personalized, multimodal learning experiences and even developing new academic programs, such as AI-focused majors in business and journalism.

How Does ASU Leverage AI for Operational Efficiency?

ASU uses AI to tackle challenges like financial aid complexity and administrative inefficiencies. AI-powered dashboards assist staff in providing timely, accurate information to students and families, while generative AI tools improve self-service options in the university’s call centers. These applications reduce friction and anxiety for students, ensuring a smoother journey through their educational experience.

What Advice Does ASU Offer to Institutions Implementing AI?

Lev Gonick advises institutions to start small but act decisively. He highlights the importance of building internal capacity, ensuring data security, and fostering a culture of experimentation. ASU’s proactive approach includes developing AI governance frameworks and protecting intellectual property, ensuring that the adoption of AI benefits the entire university community.

Connect With Our Host:

Dr. Ray Lutzky

About The Enrollify Podcast Network: Mastering the Next is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!  

Some of our favorites include The EduData Podcast and Generation AI.

Enrollify is produced by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.

Attend the 2025 Engage Summit!

The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education.

Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.

👉🏻 Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st.

People in this episode

Host

Dr. Ray Lutzky is the Vice President of Strategic Partnerships at Element451 and the host of Mastering the Next.

Interviewee

Lev Gonick

As the Enterprise Chief Information Officer at Arizona State University, I lead the design and agile management of all enterprise infrastructure, applications, products, services, and analytics at the nation's largest and most innovative university. I have over 30 years of experience in education, technology, and smart city architecture, and I am passionate about enabling and celebrating innovation, collaboration, and productivity through the broadest possible access and utilization of next-generation broadband networks and advanced technologies, including XR and AI. I am proud to be part of ASU's vision to be a comprehensive public research university that is measured not by whom it excludes, but by whom it includes and how they succeed.

Other episodes

Ep. 103: Busting the Myths Around Small Marketing TeamsPlay Button
Ep. 103: Busting the Myths Around Small Marketing Teams

Jaime Hunt talks with Shane Baglini of William & Mary about the myth that marketers from small institutions are less qualified than those at larger universities.

Episode #327: Building the Infrastructure Behind Transformative Global ExperiencesPlay Button
Episode #327: Building the Infrastructure Behind Transformative Global Experiences

Dustin speaks with Brock Price of Terra Dotta about the evolving landscape of global education and the growing complexity behind study abroad and international student programs.

Episode 12: New Stories That Signal the Future of Higher EdPlay Button
Episode 12: New Stories That Signal the Future of Higher Ed

JC unpacks the latest breakthroughs in visual AI from OpenAI and Google’s shift to machine-generated code, exploring what these changes mean for campus workflows and future graduate skills.

Episode 73: Stop Posting, Start Listening: How Social Intelligence Changes Higher Ed MarketingPlay Button
Episode 73: Stop Posting, Start Listening: How Social Intelligence Changes Higher Ed Marketing

Safaniya Stevenson sits down with Brittany Hennessy of Sprout Social to unpack why higher ed teams need to stop treating social like a content calendar and start using it as a real-time intelligence engine.

Episode 114: From Brand Standards to Brand Systems: Kettering’s GPT PlaybookPlay Button
Episode 114: From Brand Standards to Brand Systems: Kettering’s GPT Playbook

In this episode of Higher Ed Pulse hosted by Mallory Willsea, the team from Kettering University shares how they transformed a custom GPT from a simple experiment into a trusted, embedded part of their marketing workflow.

Weekly ideas that make you smarter

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Subscribe
cancel

Search podcasts, blog posts, people