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About the Episode

About the Episode: In this insightful episode, host Maya Demishkevich engages in a deep conversation with branding expert Nancie McDonnell Ruder. They delve into the unique challenges and opportunities of branding for community colleges, emphasizing its crucial role in reshaping perceptions and boosting student recruitment and retention. Nancie shares her extensive experience and provides actionable advice on developing effective branding strategies, highlighting the transformative impact of a well-crafted brand on the public image and operational success of community colleges.

This conversation brings to light the evolving challenges and opportunities that community colleges face in today's educational and social fabric. Nancie, with her wealth of experience in branding and marketing, offers invaluable insights that both question and dismantle the stereotypes historically associated with community colleges.

The Stigma Surrounding Community Colleges

Nancie and Maya begin their discussion by addressing the outdated stigmas attached to community colleges, such as the notion that these institutions are merely stepping stones for vocational training or that their graduates struggle to find desirable jobs.

Through a candid conversation, they shed light on the reality that community colleges are vibrant educational establishments offering quality education, flexible learning opportunities, and successful job placements, often surpassing their four-year counterparts in terms of relevance and efficacy. Nancie points out that these misconceptions not only undermine the value of community colleges but also hinder the potential growth and development of their students and the communities they serve.

By challenging these stereotypes, community colleges can reposition themselves as crucial players in the higher education landscape, capable of providing an inclusive, adaptive, and high-quality learning experience. This repositioning requires a concerted effort in strategic branding and community engagement to showcase the true essence and contributions of community colleges to society.

Branding Beyond the Logo

A significant part of their dialogue focuses on redefining branding for community colleges. Nancie eloquently clarifies that branding extends far beyond visual elements like logos and taglines; it encompasses every interaction and impression an institution has with its audience. She stresses the importance of a comprehensive brand strategy that aligns with the institution's mission, audience needs, and the broader educational landscape.

Going deeper, Nancie explains how branding acts as the soul of an institution, reflecting its values, aspirations, and commitments to its students and the wider community. It's about creating a cohesive and resonant narrative that connects on an emotional level, fostering loyalty, trust, and a sense of belonging.

For community colleges, this means articulating a clear and compelling story that highlights their role as transformative agents in their students' lives and in societal progress. By doing so, they can elevate their brand beyond superficial aesthetics to become symbols of opportunity, inclusivity, and innovation.

Strategic Branding: The Key to Changing Narratives

The conversation further explores how strategic branding can be a powerful tool in changing the narrative around community colleges.

By leveraging their unique strengths and addressing the diverse needs of their student population, these institutions can significantly enhance their value proposition. Nancie emphasizes the importance of understanding the "who," "what," and "how" of branding to ensure that the message resonates with the intended audience, ultimately leading to increased enrollment and retention.

Leveraging the Lumina Foundation Challenge

A highlight of the episode is the discussion around the Lumina Foundation challenge, an initiative aimed at empowering community colleges through branding and marketing support.

Nancie shares success stories from the challenge, illustrating how focused branding efforts can lead to tangible improvements in engagement, brand awareness, and student applications.

Key Takeaways for Community College Leaders

  • Evolving Brand Perception: Community colleges must actively work to evolve the perception of their brand, moving beyond outdated stigmas to highlight their relevance, quality, and value.
  • Comprehensive Brand Strategy: A successful brand strategy encompasses more than visual elements; it requires a deep understanding of the institution's audience, mission, and educational offerings.
  • Changing the Narrative: Strategic branding allows community colleges to change the narrative, creating positive associations that reflect their true value to the community.
  • Leveraging Success Stories: The Lumina Foundation challenge exemplifies how targeted branding efforts can lead to significant improvements in engagement and applications.

About the Show: The Hidden Gem podcast is dedicated to empowering community college presidents, executive team members, enrollment, marketing and communication leaders with the knowledge and insights they need to harness the full potential of strategic marketing and communications within their institutions. This podcast aims to shed light on the often-overlooked aspects of marketing, emphasizing its vital role in shaping an institution's overall strategy and success.

By showcasing real-world examples, case studies, and interviews with experienced community college leaders and industry experts, the podcast will inspire its audience to view marketing and communication as integral components of their leadership toolkit, not an ancillary service. It aims to elevate the importance of these functions and empower leaders to make more informed and strategic decisions in their roles.

Connect With Our Host:

Maya Demishkevich

https://www.linkedin.com/in/mayademishkevich/

About The Enrollify Podcast Network:

The Hidden Gem: Marketing Community Colleges is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!  

Some of our favorites include Visionary Voices: The College President’s Playbook and Confessions of a Higher Ed CMO.

Enrollify is made possible by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com

Connect with Us at the Engage Summit:

Exciting news —  Maya will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI. 

Use the discount code Enrollify50 at checkout, and you can register for just $99! This early bird pricing lasts until March 31. 

Learn more and register at engage.element451.com — we can’t wait to see you there!

People in this episode

Host

Maya Demishkevich is the Chief Marketing Officer at Carroll Community College and the host of The Hidden Gem.

Interviewee

Nancie McDonnell Ruder

Nancie McDonnell Ruder has dedicated her career to strengthening brands and the people who build them. With over 25 years of experience in marketing strategy, marketing training, branding and consumer research, Nancie has vast experience accelerating growth for companies by helping build their internal marketing strength – so external marketing efforts are focused and most effective. Nancie began her professional career with the Leo Burnett Company in Chicago, Illinois, where she spearheaded Leo Burnett’s global new business efforts. Since launching Noetic Consulting, a marketing and leadership consultancy in 2002, Nancie has provided strategic guidance to clients large and small, including: AT&T, Discovery Channel, Georgetown University, Nike, Vail Resorts, Samsung Electronics, SC Johnson, Mayo Clinic, the Walt Disney Company and others. Noetic is proudly female owned and WBENC-Certified as a diversity owned business.

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