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April 9, 2024
Bonus: Entering our AI Assistant Era – Is Your Campus Ready For It?

Entering our AI Assistant Era – Is Your Campus Ready For It?

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About the Episode

About the Episode: In this special episode of Higher Ed Pulse, Mallory sits down with Ardis Kadiu, CEO and Founder of Element451 and co-host of the Generation AI podcast on Enrollify. Together, they discuss two new AI innovations — Bolt Assistants and Bolt Search.

  • Bolt AI Assistants become an indispensable member of your team.They offer students tailored support while amplifying staff performance through sophisticated tools and insights, aiming to boost productivity and streamline day-to-day tasks. Tell Bolt what you need and every challenge becomes manageable. 
  • Bolt Search is a game changer for navigating .edu websites. It uses smart AI to answer user questions directly. It doesn't just stop at text; it shows you videos and images that match what the user is looking for. Gone are the days of battling for homepage real estate!

Key Takeaways:

  • AI literacy among higher education leaders is crucial for successful AI adoption and its positive impact on ROI.
  • The progression from basic chatbots to advanced AI assistants that can handle diverse tasks, offering personalized student interactions and boosting administrative efficiency.
  • Predictions for 2024 and beyond, with a quickly widening gap between those institutions who implement and integrate AI versus those who don’t. 

Let's keep the conversation going! If you're heading to San Diego for the ASU GSV AIR Show or Summit, reach out to us. We're excited to connect, share ideas, and explore the future of higher education together. 

The Evolution of AI in Higher Ed

Artis recapped the explosive evolution of AI since the release of ChatGPT, which he calls the "BC (Before ChatGPT) and AC (After ChatGPT) eras." Institutions initially relied on third-party AI tools for isolated tasks, but the future lies in fully integrated AI platforms that enhance productivity and student experiences. Element 451 has been at the forefront of this movement, embedding AI into its tools to close the gap between ideas and execution.

Artis highlighted the development of Bolt Assistants, which personify specific roles like admissions counselors, campaign strategists, and academic advisors. These assistants streamline workflows, enabling staff to focus on higher-value tasks while AI handles repetitive, time-consuming processes. By working as "team members," Bolt Assistants amplify institutional capacity without requiring additional headcount.

Introducing Bolt Search: The Future of Campus Websites

In an era where search behavior is increasingly influenced by tools like ChatGPT, Artis introduced Bolt Search, a groundbreaking feature designed to revolutionize how students interact with institutional websites. Instead of navigating complex menus or relying on static FAQs, students can type full questions into a search bar and receive curated, personalized answers.

Bolt Search integrates generative AI capabilities directly into a school’s website, offering an intuitive, chat-like experience that delivers multimedia-rich answers, follow-up suggestions, and links to related resources. This feature eliminates traditional navigation barriers and allows students to find exactly what they need—quickly and efficiently.

Tackling AI Adoption Challenges in Higher Ed

Artis acknowledged the challenges of implementing AI at scale on higher ed campuses, from internal silos to the lack of AI literacy among leaders. He emphasized the importance of educating institutional leaders about AI’s potential, noting that awareness and understanding are critical to driving adoption.

For institutions hesitant to adopt AI, Artis urged leaders to consider the long-term ROI. Early adopters are already seeing measurable benefits, including increased enrollment, improved student support, and significant cost savings. He referenced success stories like Forsyth Tech, which saw a 10-12% increase in enrollment after implementing Element 451’s AI-powered tools.

The Future of AI in Higher Education

Looking ahead to 2024 and beyond, Artis predicted that AI assistants will become a standard feature in higher ed operations. He stressed that institutions must act now to avoid falling behind, as the gap between early adopters and laggards will only grow wider.

Artis also pointed to the potential of immersive technologies like Apple Vision Pro to revolutionize learning experiences, particularly in fields like nursing and automotive training. These innovations could redefine the traditional campus model, making technology-driven differentiation the key to institutional success.

Higher ed professionals stand at a pivotal moment. As AI continues to advance, institutions that invest in AI-driven tools today will be the ones thriving tomorrow. From productivity-enhancing assistants to intuitive website search capabilities, the opportunities are vast—and the stakes are high.

Generation AI Podcast

Connect With Our Co-Hosts:

Mallory Willsea 
https://www.linkedin.com/in/mallorywillsea/ 
https://twitter.com/mallorywillsea 

Seth Odell 
https://www.linkedin.com/in/sethodell/ 
https://twitter.com/sethodell 

About The Enrollify Podcast Network: The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!  

Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.

Enrollify is made possible by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com

Connect with Us at the Engage Summit: Exciting news — Mallory will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI. 

Use the discount code Enrollify50 at checkout, and you can register for just $200. 

Learn more and register at engage.element451.com — we can’t wait to see you there!

People in this episode

Host

Mallory Willsea is a strategist and consultant working at the intersection of higher education.

Interviewee

Ardis Kadiu

Ardis Kadiu is the Co-Founder of AI Idea Lab.

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