The AI Workforce for Higher Ed is Here |

Talk to a Bolt Agent
EP
November 13, 2025
BONUS - Live at AMA: How Community, AI Curiosity, and Team Bonding Shape Leadership

How Community, AI Curiosity, and Team Bonding Shape Leadership

Or listen on:

About the Episode

Got a story to tell? An innovative idea to share? Fill out our guest nomination form and let's chat!

About the Episode: 

Live from the AMA Higher Ed Symposium, Carrie Phillips sits down with Jen Brock, newly minted Vice President at Mount Holyoke, to talk about what it’s like stepping into leadership, finding your people in the industry, and the importance of peer learning. Jen shares how AMA has shaped her journey, why she’s leaning into AI despite a learning curve, and how in-person conferences can double as team bonding retreats—especially when your team works hybrid across states.

Connect With Our Host:

Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea

About The Enrollify Podcast Network: The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!  

Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.

Enrollify is produced by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.

People in this episode

Host

Dr. Carrie Phillips is the Chief Communications & Marketing Officer at UA Little Rock where she is charged with telling the university’s incredible story. She considers herself part creative and part analyst but fully curious to solve challenges in higher education. Carrie earned her doctorate from Texas Tech University where she studied how regional public universities are using marketing efforts to mitigate the enrollment cliff. Prior to joining UA Little Rock, she worked 14 years at Arkansas Tech University where she led a brand study, the first comprehensive brand campaign and oversaw collateral development for the current comprehensive campaign. Carrie is a member of the American Marketing Association and holds the Professional Certified Marketer credential. She is also chair-elect of the District IV Cabinet for CASE and a member of UCDA. Finally, she is a puppy mom to Eleanor Belle—a 10-pound maltipoo.

Interviewee

Jen Brock

Other episodes

Episode #325: Live from DisruptED with Dan Antonson and Jeff CertainPlay Button
Episode #325: Live from DisruptED with Dan Antonson and Jeff Certain

Dustin speaks with Dan Antonson and Jeff Certain from the Collegis team about the growing need for better data integration in higher education.

Ep. 102: Getting Big Ideas Across the LinePlay Button
Ep. 102: Getting Big Ideas Across the Line

Jaime Hunt chats with Justin Bell, Vice President for Marketing and Communications at Fordham University, unpacking how bold leadership and innovative thinking can transform enrollment marketing.

BONUS: Live from the Show Floor at Illumia MomentumPlay Button
BONUS: Live from the Show Floor at Illumia Momentum

In this special bonus episode recorded at the recent Illumia Momentum conference, we spoke with several attendees to get their immediate reflections and experiences from the event as it happened.

BONUS: Live from Illumia Momentum with Jennifer ChellewPlay Button
BONUS: Live from Illumia Momentum with Jennifer Chellew

Dustin spoke with Jennifer Chellew from Illumia about their rebrand—covering the transition, naming, visual identity, and how they built stakeholder consensus.

Episode 112: How AI Change Actually Happens on CampusPlay Button
Episode 112: How AI Change Actually Happens on Campus

Mallory sits down with Dr. Nathan Pritts, Faculty Fellow for AI Strategy at the University of Arizona Global Campus, to unpack what real AI adoption looks like inside higher education.

Weekly ideas that make you smarter

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Subscribe
cancel

Search podcasts, blog posts, people