The AI Workforce for Higher Ed is Here |

Talk to a Bolt Agent
EP
21
May 9, 2023
Ep. 21: How You Can Collaborate More Effectively, Reduce Stress, and Perform at a Higher Level

How You Can Collaborate More Effectively, Reduce Stress, and Perform at a Higher Level

Or listen on:

About the Episode

In this episode Jeremy talks to Rob Cross, author of ‘Beyond Collaboration Overload’ and ‘The Microstress Effect’ about silos, collaboration, stress, and what high performers do differently.

Key Takeaways

  • Collaboration Overload is Real: Spending over 85% of the workweek on collaborative tasks is a major driver of burnout and inefficiency. Leaders and individuals must find ways to minimize unnecessary collaboration.
  • Microstress Adds Up: Small, seemingly insignificant stressors from daily interactions can have compounding effects on mental and physical health. Identifying and addressing these is crucial.
  • Structure Beats Chaos: Successful professionals proactively structure their schedules, manage their triggers, and adopt collaborative norms that save time and reduce stress.
  • Energy Matters: Energized teams perform better. Leaders should focus on fostering enthusiasm and reducing the drag of negative or redundant interactions.
  • Seek Dimensionality: Engaging in diverse activities and relationships outside work provides perspective, reduces stress, and enhances overall well-being.

Episode Summary

Understanding Collaboration Overload

Rob Cross sheds light on how modern workplace tools, from email to collaborative apps, have unintentionally increased collaborative demands by over 50% in the last decade. For higher ed professionals, this often translates to endless meetings, unclear communication channels, and the feeling of being perpetually “on.” To combat this, Rob recommends:

  • Clearly defining norms for collaboration (e.g., email usage, meeting protocols).
  • Avoiding over-inclusion in meetings to improve efficiency.
  • Strategically blocking reflective time on your calendar to maintain focus.

The Microstress Effect

Rob introduces the concept of “microstress,” those small, everyday pressures that accumulate and take a toll on well-being. These might include misalignment with colleagues, minor misunderstandings, or constant connectivity with technology. Rob emphasizes the need to:

  • Identify recurring microstressors in daily interactions.
  • Communicate openly to adjust expectations and reduce unnecessary stress.
  • Build strong relationships to rise above challenges.

Energizing Teams and Leaders

One of Rob’s key findings is the importance of energy in organizations. Energized individuals foster creativity, collaboration, and engagement. Leaders can cultivate energy by:

  • Using humor, fun, and clear goals to inspire their teams.
  • Creating dimensionality in their own lives through hobbies, social groups, and non-work activities.
  • Encouraging positive, meaningful exchanges among team members.

Tips for Stress Management

To reduce stress, Rob advises taking control of your interactions and being intentional about shaping relationships. For example:

  • Minimize unnecessary emails and meetings by setting clear communication norms.
  • Build connections with groups outside of your profession to gain new perspectives.
  • Incorporate physical and creative activities, such as exercise or playing a musical instrument, into your routine.

This episode is brought to you by our friends at DD Agency:

DD Agency is a higher ed-specific marketing technology agency that has conducted countless SEO Audits for colleges and universities across the country. 

In these audits, they detail where you currently rank, what you could be ranking for, exactly how copy should be tweaked on website pages, and much more. 

If this sounds like something you could benefit from, give those folks a ping and be sure to mention that Enrollify sent you to claim a 10% discount on any of their SEO offerings. 

Head on over to enrollify.org/ddaseo, or simply follow the link in the show notes below…that will guarantee you get a 10% discount off of your audit. 

 

About the Enrollify Podcast Network 

Mission Admission is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!  

Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Zach Busekrus, Jaime Hunt, Corynn Myers, Jaime Gleason and many more. 

Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours! 

People in this episode

Host

Jeremy Tiers is the Founder and President of Top Tier Higher Ed and the host of Mission Admissions.

Interviewee

Rob Cross

Rob Cross has studied the underlying network dynamics of effective organizations and the collaborative practices of high performers for more than 20 years. Through research and writing, speaking and consulting, and courses and tools, Rob’s network insights are transforming the way people lead, work and live in a hyper-connected world. Rob is currently the Edward A. Madden Professor of Global Leadership at Babson College. He’s also co-founder and current Research Director of the Connected Commons, a consortium of over 100 leading organizations accelerating network research and practice.

Other episodes

Live at eduWeb Summit: The Student Search Process in 2025: Parent and Counselor InsightsPlay Button
Live at eduWeb Summit: The Student Search Process in 2025: Parent and Counselor Insights

Allison Turcio dives into a powerful panel discussion from EduWeb 2025 featuring the real decision-makers in college admissions: parents, school counselors, and high school teachers.

Episode 75: Tech, Talent, and the Future of WorkPlay Button
Episode 75: Tech, Talent, and the Future of Work

Mallory Willsea is joined by David Weil, Senior Vice President and CIO at Ithaca College, for a conversation about one of the most urgent issues in higher education today: the disappearance of entry-level jobs due to AI automation.

Live at eduWeb Summit: How to Align Marketing Strategy with Student Identity and MissionPlay Button
Live at eduWeb Summit: How to Align Marketing Strategy with Student Identity and Mission

Allison Turcio shares a transformational case study from Vermont Law and Graduate School that proves why authenticity—not polish—is the future of higher ed marketing.

Live at eduWeb Summit: What Higher Ed Marketers Must Know About Student SearchPlay Button
Live at eduWeb Summit: What Higher Ed Marketers Must Know About Student Search

Allison Turcio unpacks groundbreaking research presented by Faton Sopa of Manaferra — research that redefines how students actually search for colleges in today’s digital-first landscape.

Episode #57: When AI Meets Old Governance: Canadian Higher Ed at a CrossroadsPlay Button
Episode #57: When AI Meets Old Governance: Canadian Higher Ed at a Crossroads

Dr. Andre De Freitas, Founder of EdVisingU, joins Ray to explore how AI is reshaping governance, teaching, and student engagement across Canadian universities and colleges.

Weekly ideas that make you smarter

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Subscribe