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November 15, 2019
Episode 19: How Midland University Differentiates Themselves by HOW They Sell and Not Just WHAT They Sell | The Enrollify Podcast

How Midland University Differentiates Themselves by HOW They Sell and Not Just WHAT They Sell

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About the Episode

We sat down with Danielle Richter, Director of Marketing and Recruiting for Grad Professional Programs at Midland University, to discuss how to better the student experience from initial website inquiry through graduation. A couple of years ago, Danielle and her team decided to overhaul their internal processes for managing prospects, inquiries, and applicants.  Midland decided that becoming known as "the helpful university" would be one of the ways they would differentiate themselves in the increasingly competitive market of small liberal arts schools. Danielle discusses the unique ways in which Midland approaches recruitment and advising, how they compete with the General Assembly's of the world, and what internal changes were required to ensure her team was equipped to deliver exceptional service throughout the enrollment journey and beyond.

People in this episode

Host

Seth Odell is Founder and CEO of Kanahoma, the fastest growing digital marketing agency in higher education, and host of The Higher Ed Pulse.

Mallory Willsea is a strategist and consultant working at the intersection of higher education.

Interviewee

Danielle Richter

Danielle is the Director of Marketing & Recruiting, Center for Graduate & Professional Studies at Midland University. At the University, she works with the adult population of students (across 12 programs) that don't fall into the traditional undergraduate or transfer student buckets. Danielle has a demonstrated history of working in the higher education industry with skills in Event Planning, Marketing Strategy, Customer Service, Sales, Recruitment, and Admissions.

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