About the Episode
In this episode, Jeremy sits down with Kerry Keating who is the Head of Business Development and Chief of Staff and Culture for TaskHuman, an innovative wellness company that helps people grow through personalized 1-to-1 guidance from hundreds of specialists in different areas of their daily work and personal life.
Kerry offers tips for building strong relationships, talks about the idea of community in 2022, and explains what separates the best of the best from everyone else. He also shares his thoughts on leadership, emotional intelligence, as well as burnout and an employer’s responsibility for their employees’ overall well-being.
Key Takeaways
- Active Listening is Key: Building strong relationships starts with genuinely listening and understanding the needs of others. Prioritize intentional communication.
- Community Goes Beyond Geography: A true community is built on shared values and a willingness to support one another, both locally and globally.
- Leadership Requires Emotional Intelligence: Modern leaders must invest in understanding their teams on a personal level to foster meaningful engagement and collaboration.
- Consistency and Repetition Drive Success: Whether in personal growth or team building, success comes from showing up and doing the work, even when no one is watching.
Episode Summary
What Makes a Great Relationship Builder?
Kerry Keating emphasizes the importance of listening as the foundation of strong relationships. In a fast-paced world dominated by technology and instant communication, the ability to actively listen and respond thoughtfully is a powerful skill. He shares tips on how higher ed professionals can foster authentic connections by putting the other person first and being fully present in conversations.
How Does Community Strengthen Leadership and Culture?
Kerry redefines "community" as more than a physical location, highlighting how organizations can foster global and local connections. He shares how TaskHuman leverages technology to create a sense of belonging and personalized support for employees. By expanding the definition of community and harnessing shared goals, organizations can create environments that empower individuals to thrive.
Why Emotional Intelligence is a Game-Changer for Leaders
Drawing from his coaching background, Kerry explains how emotional intelligence is an essential leadership quality in 2022. He shares actionable strategies for developing emotional awareness, including the importance of being vulnerable, investing in personal growth, and leading by example. Leaders who prioritize emotional intelligence can better support their teams’ personal and professional journeys.
What Separates the Best from the Rest?
Whether in athletics or the workplace, Kerry believes the highest achievers are those who focus on the unseen hours. Consistency, discipline, and a commitment to improvement—even when no one is watching—are the hallmarks of excellence. He connects this mindset to higher ed by encouraging professionals to invest time in relationship-building with students and colleagues.
This episode is brought to you by Gecko - a student engagement platform offering multiple modules to help institutions better engage with students and lighten the load for their staff.
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