The AI Workforce for Higher Ed is Here |

Talk to a Bolt Agent
EP
85
October 6, 2025
Episode 85: OpenAI’s New Data Shows How We Really Use ChatGPT

OpenAI’s New Data Shows How We Really Use ChatGPT

Or listen on:

About the Episode

Got a story to tell? An innovative idea to share? Fill out our guest nomination form and let's chat!

About the Episode:

OpenAI: How people are using ChatGPT

Register for the AI Engage Summit

In this episode of The Higher Ed Pulse, Mallory Willsea is joined by Heather Mueller, Chief Customer Officer and Co-Founder of Capture Higher Ed, to unpack OpenAI’s groundbreaking analysis of 1.5 million ChatGPT conversations. Together, they explore how AI is reshaping behavior—not just as a task assistant, but as an advisor—and what that means for higher ed marketing, enrollment strategy, and the future of student support. This is a must-listen for enrollment leaders navigating AI’s fast-evolving role in our industry.

Connect With Our Host:

Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea

About The Enrollify Podcast Network: The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!  

Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.

Enrollify is produced by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.

Register for the AI Engage Summit — Oct 15–16, 2025

‍👉 Join us online from 12–4 PM ET each day for two afternoons of AI insights and training. Free to attend with on-demand access included. Register now.

People in this episode

Host

Mallory Willsea is a strategist and consultant working at the intersection of higher education.

Interviewee

Heather Mueller

Heather Mueller, Chief Customer Officer and Co-Founder at Capture Higher Ed.

Other episodes

AMA Mini Series: Retention as a Marketer’s JobPlay Button
AMA Mini Series: Retention as a Marketer’s Job

In this special bonus episode from the AMA Mini-Series, hosted by Allison Turcio, she dives into one of the most pressing—and often overlooked—topics in higher education: retention.

2025 Hall of Fame: Marina CooperPlay Button
2025 Hall of Fame: Marina Cooper

Today we spotlight Marina Cooper, Senior Associate Vice President for Integrated Marketing and Brand at Johns Hopkins University.

Ep. 55: Maximizing Instagram Stories in Higher EdPlay Button
Ep. 55: Maximizing Instagram Stories in Higher Ed

Jenny Li Fowler sits down with Rochelle Reed, Social Media Manager at James Madison University (JMU), to unpack how Instagram Stories evolved from an overlooked feature into a strategic powerhouse for campus engagement

Pulse Check: Building the Modern Campus - A Higher-Ed Project Management Playbook Part 2Play Button
Pulse Check: Building the Modern Campus - A Higher-Ed Project Management Playbook Part 2

Jake Tolman sits down with Kirsten Gallagher, founder of Kaizen Ninja and a process improvement expert, to explore how AI can be a powerful tool for refining operations and driving better student outcomes in higher ed.

Ep. 93: Navigating a Website RedesignPlay Button
Ep. 93: Navigating a Website Redesign

Jaime Hunt sits down with Meaghan Milliorn, Senior Director of Web Strategy and Operations at the University of Arkansas at Little Rock, to unpack the web redesign process that earned national recognition.

Weekly ideas that make you smarter

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Subscribe
cancel

Search podcasts, blog posts, people