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29
January 15, 2025
Jen Brock on Leading Through Uncertainty [Lessons in Leadership]

Jen Brock on Leading Through Uncertainty [Lessons in Leadership]

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About the Episode

Host Carrie connects with Jen Brock to discuss navigating uncertainty and ambiguity as a leader and employee. Jen shares actionable insights on staying present, reframing uncertainty as an opportunity, and using discomfort as a catalyst for personal and professional growth. This conversation offers empowering advice for anyone looking to thrive during challenging times.

Key Takeaways

  • Stay present in the moment: Focus on what’s in front of you rather than projecting fears of the unknown.
  • Reframe uncertainty as opportunity: Use ambiguous situations to step up and grow.
  • Ask questions and embrace discomfort: Trust your leaders and seize moments to assert yourself.

How can leaders and employees stay grounded during uncertain times?

Jen emphasizes the importance of focusing on what’s directly in front of you, avoiding the trap of spiraling into past negative experiences or "what if" scenarios. By concentrating on the present, leaders and employees can approach challenges with clarity and composure, ensuring they don’t lose sight of their priorities.

What mindset shifts help navigate uncertainty effectively?

Reframing uncertainty as an opportunity rather than a threat is key. Jen suggests leaning into ambiguity, which opens doors to explore new possibilities and perspectives. Instead of seeing uncertainty as paralyzing, it can be viewed as a chance to grow and step into leadership roles.

How can employees make the most of uncertain times?

Ambiguity levels the playing field, presenting opportunities to step up and contribute in new ways. Jen encourages employees to ask questions of their leaders, even if all the answers aren’t immediately available. She also advises taking proactive steps to assert oneself, emphasizing the value of seizing moments to showcase initiative and leadership potential.

Make sure to check out the full Lessons In Leadership Playlists today.

About The Enrollify Podcast Network: Lessons In Leadership is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!  

Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.

Enrollify is produced by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.

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People in this episode

Host

Dr. Carrie Phillips is the Chief Communications & Marketing Officer at UA Little Rock where she is charged with telling the university’s incredible story. She considers herself part creative and part analyst but fully curious to solve challenges in higher education. Carrie earned her doctorate from Texas Tech University where she studied how regional public universities are using marketing efforts to mitigate the enrollment cliff. Prior to joining UA Little Rock, she worked 14 years at Arkansas Tech University where she led a brand study, the first comprehensive brand campaign and oversaw collateral development for the current comprehensive campaign. Carrie is a member of the American Marketing Association and holds the Professional Certified Marketer credential. She is also chair-elect of the District IV Cabinet for CASE and a member of UCDA. Finally, she is a puppy mom to Eleanor Belle—a 10-pound maltipoo.

Interviewee

Jen Brock

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