The AI Workforce for Higher Ed is Here |

Talk to a Bolt Agent
EP
November 11, 2024
Live at AMA - It’s About Impact

Live at AMA - It’s About Impact

Or listen on:

About the Episode

About The Episode:

In this episode, live from the American Marketing Association (AMA) Symposium in Las Vegas, Mallory dives into the insights shared by AMA co-chairs Teresa Valerio-Parrot, Principal of TVP Communications, and Stephen Jendraszak, AVP for Marketing at Emory University. They discuss the record-breaking attendance, the importance of community, and how higher ed marketing has evolved over the years to make a real impact.

Key Takeaways

  • The AMA Symposium hit a milestone this year, with nearly 1,800 attendees, making it the largest event in the organization's history.
  • Higher ed marketers now focus less on "earning a seat at the table" and more on leveraging their influence to benefit students, communities, and institutions.
  • Building a strong community is key, both during the symposium and throughout the year, encouraging collaboration over competition.
  • The symposium introduced new formats, like fireside chats, to foster genuine dialogue and connection among peers.
  • Networking tips for first-time attendees include participating in organized meal groups, taking advantage of shared moments, and stepping out of comfort zones to form meaningful connections.
  • Transparency and accessibility are focal points, with committee-led sessions offering insights on proposals and processes, ensuring inclusivity and encouragement for all members.

Episode Summary

What makes the AMA Symposium significant this year?

This year’s AMA Symposium is historic, with nearly 1,800 attendees—the highest number ever recorded in AMA’s 35-year history. The co-chairs emphasized that higher ed marketers need a space to recharge and gain fresh perspectives, especially given the challenging years the industry has faced. The symposium is also the first event to combine both national and symposium-level programming, highlighting the strength and influence of higher education within AMA's network.

What are the main themes and goals for this year’s conference?

Reflecting on past symposiums, Teresa and Steven noted that marketing conversations have shifted dramatically. Initially focused on "getting a seat at the table," today’s discussions center on maximizing the influence that higher ed marketers already have. This year’s theme encourages marketers to prioritize students, communities, and institutional values over personal recognition. The goal is to foster a culture of purpose-driven impact rather than focusing on individual credit.

How does AMA promote community-building throughout the year?

The co-chairs emphasized the importance of fostering community within the higher ed marketing industry, not only during the symposium but year-round. They encouraged attendees to look for opportunities to connect beyond formal sessions, such as meeting in informal settings like the gym or at meals organized by institution type. This emphasis on community is seen as vital for long-term support and collaboration in a field that often presents challenges.

What unique session formats were introduced this year?

One of the unique formats introduced was the fireside chat, which allows participants to engage in casual yet insightful conversations. Unlike traditional presentations, fireside chats bring industry peers together to discuss shared experiences, fostering a "fly on the wall" perspective where attendees can witness organic exchanges. This format aims to provide attendees with real-world perspectives and strengthen the connections within the community.

How can first-time attendees make the most of their experience?

For newcomers, the symposium can feel overwhelming due to the large number of sessions and networking opportunities. Steven and Teresa advised first-timers to participate in organized tables during meals and actively introduce themselves to others. Attendees were also encouraged to make the most of unexpected networking moments, such as chats in elevators or brief encounters in shared spaces. For introverted attendees, they suggested finding familiar faces in common spaces as a way to break the ice and build connections.

What ongoing support and opportunities does AMA offer to its community?

Beyond the conference, AMA continues to support its community through accessible resources and initiatives that encourage engagement throughout the year. Teresa highlighted a recent podcast episode aimed at helping marketers develop strong proposals and previewed upcoming "ask the committee" sessions designed to increase transparency. AMA’s goal is to provide consistent opportunities for marketers to participate, learn, and share their unique strengths with peers, ensuring the community’s growth and support year-round.

Connect With Our Host:

Mallory Willsea
https://twitter.com/mallorywillsea

About The Enrollify Podcast Network: The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!  

Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.

Enrollify is made possible by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.

Attend the 2025 Engage Summit!

The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education.

Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.

👉🏻 Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st.

People in this episode

Host

Mallory Willsea is a strategist and consultant working at the intersection of higher education.

Interviewee

Teresa Valerio Parrot

Teresa Valerio Parrot often says that while her husband is her true love, her alma mater, the University of Colorado, was her first love. Higher education, however, is her home. She is known for honesty juxtaposed with optimism; the two combine to provide communications counsel focused on transparent leadership and relationship building.

Stephen Jendraszak

Stephen Jendraszak has more than 15 years of experience in higher education marketing.

Other episodes

Episode 23: OpenAI’s Cyber Incident and the Rise of Open Weight ModelsPlay Button
Episode 23: OpenAI’s Cyber Incident and the Rise of Open Weight Models

JC unpacks two headline-making AI stories every campus and institution needs to understand right now.

Episode 101: Why Strategy Should Come Before ToolsPlay Button
Episode 101: Why Strategy Should Come Before Tools

Artificial intelligence is changing how higher education teams work, but successful AI adoption is about much more than choosing the right tools.

Episode 127: Higher Ed's Hero CyclePlay Button
Episode 127: Higher Ed's Hero Cycle

Mallory hosts Higher Ed Pulse with guest Jenn Hayes, Associate Dean for Marketing & Communications at Cardozo School of Law in New York, to discuss higher ed’s recurring “hero” cycle: hiring passionate leaders to rebuild broken systems, celebrating visible wins, and then losing them to burnout.

Ep. 71: How ECU Built a Collaborative Communications Team Across CampusPlay Button
Ep. 71: How ECU Built a Collaborative Communications Team Across Campus

Jenny Li Fowler welcomes Jessica VanderKolk, a Public Communications Specialist at East Carolina University. The conversation centers on ECU’s innovative communications department structure, which utilizes a liaison model. Rather than being siloed in a central office, communicators are embedded directly within the colleges they cover.

Ep. 50: How 24/7 Student Support AI Drives True Equity in Higher EducationPlay Button
Ep. 50: How 24/7 Student Support AI Drives True Equity in Higher Education

When Massachusetts rolled out free community college, it drove massive equity across the state, but it also created an unprecedented bottleneck at the front door of smaller institutions. Brian sits down with Alex Russo, Director of Enrollment & Recruitment Strategy at Cape Cod Community College, to discuss how a school with limited headcount operationalized 24/7 student support AI to manage a sudden 40% spike in student volume.

Weekly ideas that make you smarter

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Subscribe
cancel

Search podcasts, blog posts, people