The AI Workforce for Higher Ed is Here |

Talk to a Bolt Agent
EP
March 25, 2025
Melissa Richards on Women In Leadership [Lessons in Leadership]

Melissa Richards on Women In Leadership [Lessons in Leadership]

Or listen on:

About the Episode

Carrie sits down with Melissa Richards to discuss the unique challenges women leaders face in the workplace. Melissa shares her personal experiences of climbing the corporate ladder, the importance of authentic leadership, and why she rejects the popular phrase “fake it till you make it.” She also highlights the power of sponsorship over mentorship and how women can create opportunities for others. If you're looking for inspiration and actionable strategies to navigate gender barriers in leadership, this conversation is for you.

Key Takeaways

  • Reject "Fake It Till You Make It" – Instead of pretending to know everything, actively seek learning opportunities to gain real confidence.
  • The Power of Sponsorship – Sponsors advocate for you in decision-making rooms and help open doors for career advancement.
  • Paying It Forward – Women in leadership should focus on creating pathways for others by ensuring more diverse voices are included in key discussions.
  • Higher Standards for Women Leaders – Because women are often the only representative in the room, there's an added pressure to excel and bring others along.
  • Building a Support Network – Surround yourself with people who recognize your potential and help position you for success.

What are some of the biggest gender barriers women leaders face?

Melissa shares that, throughout her career in corporate leadership, she was often the only woman in the room. Additionally, she was frequently younger than her male colleagues, making it even more challenging to establish credibility. One of the key obstacles women face is the pressure to “fake it till you make it,” a phrase Melissa strongly rejects. Instead, she advocates for a mindset of continuous learning—asking questions, seeking mentorship, and gaining the skills necessary to succeed rather than pretending to have them.

Why is sponsorship more impactful than mentorship?

While mentorship is valuable, Melissa highlights the importance of sponsorship, which goes beyond offering advice. Sponsors are the people who advocate for you when you’re not in the room, recommending you for leadership roles, promotions, and key projects. She credits sponsorship as a major factor in her success and encourages women to build relationships with those who can help champion their careers. Furthermore, once women reach leadership positions, they should actively sponsor others to continue breaking barriers.

How can women leaders create opportunities for others?

Carrie emphasizes that women in leadership not only need to perform well but also create space for others to step up. A great leader doesn't just succeed individually but ensures that others—especially underrepresented voices—get a seat at the table. This means advocating for diversity in hiring, mentoring emerging leaders, and fostering an environment where women are empowered to lead. Melissa agrees, stressing that success is not just about personal achievement but about lifting others along the way.

Make sure to check out the full Lessons In Leadership Playlists today.

About The Enrollify Podcast Network: Lessons In Leadership is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!  

Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.

Enrollify is produced by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.

Attend the 2025 Engage Summit!

The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education.

Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.

👉🏻 Register now to secure your spot in Charlotte, NC, on June 24-25, 2025!

People in this episode

Host

Dr. Carrie Phillips is the Chief Communications & Marketing Officer at UA Little Rock where she is charged with telling the university’s incredible story. She considers herself part creative and part analyst but fully curious to solve challenges in higher education. Carrie earned her doctorate from Texas Tech University where she studied how regional public universities are using marketing efforts to mitigate the enrollment cliff. Prior to joining UA Little Rock, she worked 14 years at Arkansas Tech University where she led a brand study, the first comprehensive brand campaign and oversaw collateral development for the current comprehensive campaign. Carrie is a member of the American Marketing Association and holds the Professional Certified Marketer credential. She is also chair-elect of the District IV Cabinet for CASE and a member of UCDA. Finally, she is a puppy mom to Eleanor Belle—a 10-pound maltipoo.

Interviewee

Melissa Richards

Other episodes

Pulse Check: Your Guide to Engage Summit 2026Play Button
Pulse Check: Your Guide to Engage Summit 2026

Engage emcees Brendan Henkel, AVP of Solutions Engineering at Element451, and Cecily Street, VP of People at Element451, sit down to preview what's in store for this year's conference in Charlotte.

Ep. 68: Higher Ed Conferences: What You Should Know Before You GoPlay Button
Ep. 68: Higher Ed Conferences: What You Should Know Before You Go

Jenny Li Fowler welcomes back Dr. Josie Ahlquist, higher education consultant, researcher, and longtime conference enthusiast, for a practical conversation about making the most of professional conferences.

Ep. 106: How to Write an RFP That Actually WorksPlay Button
Ep. 106: How to Write an RFP That Actually Works

Jaime Hunt sits down with Louis Miller to demystify the RFP process and share practical advice for higher education marketers navigating agency partnerships, procurement requirements, and major marketing investments.

Episode #333: How AI Is Reshaping Course Design and AssessmentPlay Button
Episode #333: How AI Is Reshaping Course Design and Assessment

Dustin speaks with Auryan Ratliff of Arizona State University about how AI—especially agentic AI—is transforming course design, assessment, and the broader student experience.

Episode 17: How to Buy AI in 2026Play Button
Episode 17: How to Buy AI in 2026

JC is joined by Element451 Chief Revenue Officer Trey Boyer and VP of Customer Strategy & Technology Kelly Sinacola to discuss the complexities of buying AI in higher education.

Weekly ideas that make you smarter

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Subscribe
cancel

Search podcasts, blog posts, people