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October 23, 2024
Nicole Blackwell on Embracing Failure [Lessons in Leadership]

Nicole Blackwell on Embracing Failure [Lessons in Leadership]

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About the Episode

Carrie welcomes Nicole Blackwell to discuss a common but critical topic in leadership: failure. Nicole shares her personal experience with a leadership setback and emphasizes the importance of adaptability and self-awareness. This conversation provides essential insights on how leaders can align their skills with the needs of an organization and turn setbacks into growth opportunities.

Key Takeaways:

  • Adaptability is crucial in leadership, especially in changing environments.
  • Aligning personal strengths with organizational needs is key to long-term success.
  • Self-awareness and proactive skill development can help prevent future setbacks.

What leadership failure did Nicole experience, and what did she learn?
Nicole reflected on a pivotal moment in her leadership journey when she transitioned from a sales role to a sales trainer after earning her master's degree. She was excited to take on this new position, but soon realized that the company needed trainers for not only sales but also billing and technical support—areas in which she had no experience. As demand for sales training diminished, her value to the team decreased, eventually leading to her being laid off. This experience taught her a valuable lesson: adaptability is essential. Nicole realized that her failure stemmed from not assessing the full scope of the organization's needs and how she could expand her skill set to contribute in multiple areas.

How can leaders apply this lesson to their teams?
Carrie and Nicole agreed that leaders must not only understand their own skill sets but also recognize the intersection between what they bring to the table and what the organization needs. Carrie pointed out that leaders often fail to sit down with their employees and ask, "What are your goals, and how can we align those with the needs of the organization?" By creating an environment where individuals can learn new skills that benefit both themselves and the organization, leaders can foster growth, engagement, and mutual success.

Make sure to check out the full Lessons In Leadership: Embracing Failures playlist today.

About The Enrollify Podcast Network: Lessons In Leadership is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!  

Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.

Enrollify is produced by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.

Element451 is hosting the AI Engage Summit on Oct 29 and 30. Register now for this free, virtual event.The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders,  innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success.

Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution.

Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.

People in this episode

Host

Dr. Carrie Phillips is the Chief Communications & Marketing Officer at UA Little Rock where she is charged with telling the university’s incredible story. She considers herself part creative and part analyst but fully curious to solve challenges in higher education. Carrie earned her doctorate from Texas Tech University where she studied how regional public universities are using marketing efforts to mitigate the enrollment cliff. Prior to joining UA Little Rock, she worked 14 years at Arkansas Tech University where she led a brand study, the first comprehensive brand campaign and oversaw collateral development for the current comprehensive campaign. Carrie is a member of the American Marketing Association and holds the Professional Certified Marketer credential. She is also chair-elect of the District IV Cabinet for CASE and a member of UCDA. Finally, she is a puppy mom to Eleanor Belle—a 10-pound maltipoo.

Interviewee

Nicole Blackwell

Nicole is the Director of Advancement Communications & Strategy at the University of North Texas.

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