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September 5, 2024
Pulse Check: Finding Your Why Part 5

A Legacy of Purpose

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About the Episode

In this episode, Terry Flannery reflects on her 40 years of serving higher education.

Key Takeaways

  • A Career Rooted in Impact
    Terry discovered her passion for higher education early, inspired by her work as an orientation advisor and her mentors in student affairs.
  • Marketing's Strategic Evolution
    Higher education marketing has evolved from a supporting role to a critical strategic function that influences the entire student experience.
  • The Importance of Staying Connected
    Teaching, mentoring, and direct student interactions are crucial for keeping higher ed professionals aligned with the mission of serving students.
  • Navigating Difficult Times
    Challenges like the COVID-19 pandemic and political scrutiny require resilience, adaptability, and a commitment to the transformative power of higher education.
  • Opportunities in Change
    As higher education undergoes significant transformation, there are countless opportunities for professionals to shape its future and redefine its role in society.

How Did Terry Flannery Find Her Calling in Higher Ed?

Terry’s journey began at the University of Maryland, where her role as an orientation advisor and mentorship from student affairs professionals revealed the potential for a meaningful career in higher education.

What Keeps Terry Motivated After 40+ Years?

Her belief in the transformative power of education, the relationships she’s built with students and colleagues, and the opportunity to tackle new challenges all fuel her enduring passion.

How Does Terry Stay Connected to Students?

From teaching first-year success courses to advising student tour guides and mentoring graduate students, Terry has always sought ways to maintain a direct connection with students.

What Advice Does Terry Have for Those Facing Burnout?

Terry encourages finding small, energizing projects or volunteer opportunities, such as joining professional associations, presenting at conferences, or collaborating on cross-functional initiatives.

What’s the Role of Marketing in Higher Ed’s Future?

Marketing has become integral to strategic planning and shaping the student experience. Terry believes marketers are uniquely positioned to lead during times of change and contribute to the sector’s reinvention.

Leadership Lessons from Terry Flannery

  1. Stay Mission-Driven
    Remember why you chose higher education and revisit your “why” during challenging times to stay grounded and motivated.
  2. Lead Through Relationships
    Build strong, collaborative teams and foster connections across your institution to navigate crises and sustain long-term success.
  3. Embrace Creativity
    Seek opportunities to innovate, whether through original projects, volunteer roles, or new approaches to marketing challenges.
  4. Shape the Narrative
    Marketing professionals must advocate for the value of higher education and lead efforts to address misinformation and political attacks on the sector.
  5. Focus on Strategic Impact
    Go beyond promotion to influence institutional strategy and demonstrate how marketing builds long-term value.

Enrollify is produced by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.

Element451 is hosting the AI Engage Summit on Oct 29 and 30. Register now for this free, virtual event.The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders,  innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success.

Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution.

Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.

People in this episode

Host

Kinnari “Kin” Sejpal is the Vice President of Marketing and Communications/Chief Marketing Officer at University of Redlands where she oversees brand management, enrollment marketing, and communications and digital teams.

Interviewee

Terry Flannery

Teresa (Terry) Flannery is Executive Vice President and Chief Operating Officer.

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