From the Perspective of an Academic Advisor: How to Break Down Silos and Better the Student Experience

On this week's episode, we dive into a conversation about how academic advisors and admissions teams can work together to better the prospective and admitted student experience. Ginger Dickens shares advice on when and how to connect inquiries with faculty members, how to efficiently and effectively streamline the communications process between graduate coordinators and academic advisers, and how to deliver exceptional customer service to international students adjusting to American culture for the first time.

A quick note - this episode was live-recorded at the TxGAP Summer Institute in Dallas, Texas this past June. We had a couple of audio issues during this recording, so thanks in advance for your patience.