The AI Workforce for Higher Ed is Here |

Talk to a Bolt Agent
EP
51
July 9, 2020
Episode 51: Why Higher Ed Needs Conversational Marketing Now: An Interview with Mark Kilens from Drift | The Enrollify Podcast

Why Higher Ed Needs Conversational Marketing Now: An Interview with Mark Kilens from Drift

Or listen on:

About the Episode

There's a problem with the way we've been taught to market and sell-it no longer matches how buyers actually buy things.

Think about it-when you're not talking to someone face-to-face, where do most of your conversations happen? 

Yup, that's right-they happen over messaging channels like iMessage, Messenger, Slack, WhatsApp, etc. 

People love communicating with messaging because it's fast, easy, and actually feels like a conversation-but most business (and enrollment teams!) are still forcing people to jump through endless hoops before a conversation can ever take place (looking at you, inquiry form!).

Enter chatbots and conversational marketing. 

On this week's episode, Zach sits down with Mark Kilens, the VP of Content and Community at Drift (the first ever conversational marketing platform), to discuss how colleges and universities can attract, engage, and delights prospects, applicants, and students with conversational marketing strategies. 

Tune in for an incredibly inspiring and insightful chat about the future of student recruitment and strategic enrollment marketing - and why conversational marketing is especially pertinent for this next academic year. 

People in this episode

Host

Seth Odell is Founder and CEO of Kanahoma, the fastest growing digital marketing agency in higher education, and host of The Higher Ed Pulse.

Mallory Willsea is a strategist and consultant working at the intersection of higher education.

Interviewee

Mark Kilens

Mark Kilens is VP of Content and Community at Drift where he leads the blogging, editorial, social, and events teams. Prior to joining Drift, he served as VP and founder of HubSpot Academy. As an enthusiastic former customer, Mark joined HubSpot in 2010 as an Inbound Marketing Consultant, where he spent two years working with thousands of HubSpot customers to scale their inbound strategy. From there, he went on to build HubSpot Academy from the ground up, and in doing so, educated millions of people and created a best-in-class hub for marketing and sales content and training. When he’s not at Drift, Mark enjoys plenty of steak and lobster, a round of golf or two, and loves being on snow or in the ocean.

Other episodes

Ep. 54: A President's Playbook for Institutional AI Leadership in Higher EdPlay Button
Ep. 54: A President's Playbook for Institutional AI Leadership in Higher Ed

Brian Piper sits down with Dr. Rachelle Keck, President at Grand View University, to explore what institutional AI leadership in higher ed looks like from the president's office.

Pulse Check: The Value of Higher Ed: Spoiler Alert, It's More than ROI — Part 3Play Button
Pulse Check: The Value of Higher Ed: Spoiler Alert, It's More than ROI — Part 3

In Part 3 of this Pulse Check Series, host Michele Ehrhart is joined by Tom Addonoizio, Vice President for University Communications & Chief Marketing Officer, to discuss the impact of artificial intelligence in academia and the workforce. They discuss how AI acts as a productivity tool rather than a job replacement, highlighting the growing importance of human success skills like adaptability, collaboration, and critical interpretation.

Episode #346: Why Campus Design Still Matters in the Digital AgePlay Button
Episode #346: Why Campus Design Still Matters in the Digital Age

Dustin speaks with Martin Kimmel, President & Co-Founder of Kimmel Architecture, about how thoughtful campus design can strengthen institutional identity in an era of financial constraints and evolving student expectations.

Episode 104: How Kennesaw State Built a 40-Student Influencer Team on a Shoestring BudgetPlay Button
Episode 104: How Kennesaw State Built a 40-Student Influencer Team on a Shoestring Budget

Allison sits down with Cinnamon Dowd, Director of Enrollment Services Marketing & Communications, and Emily Williams, Social Media Specialist at Kennesaw State University, to explain how to tap into the most authentic channel on your campus: your own students.

Ep. 95: How To Drive Enrollment Through Authentic StorytellingPlay Button
Ep. 95: How To Drive Enrollment Through Authentic Storytelling

Jeremy has a conversation with Kelly Peiffer who shares insights on how colleges can leverage authentic storytelling to drive enrollment and build genuine connections with prospective students and their families.

Weekly ideas that make you smarter

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Subscribe
cancel

Search podcasts, blog posts, people