Join us on December 12 at 1pm ET for our webinar, Balancing Bytes and Bonds

Register Today
EP
32
January 2, 2024
Ep. 32: Keys To Communicating Better In The Workplace

Keys To Communicating Better In The Workplace

Or listen on:

About the Episode

In this episode, Jeremy is joined by Jeanne Brett, Professor Emerita of Management & Organizations at Northwestern University, and an expert on the topics of multicultural teams, managing workplace conflict, and negotiation. You’ll hear about:

1:25 - What it means to be part of a multicultural team 

10:31 - How leaders can prevent differences from causing conflict 

16:45 - The role of trust in negotiation

25:35 - Using AI to help with negotiation training 

29:08 - Other skills that good negotiators possess

Today's Guest: 

Jeanne Brett, Professor Emerita of Management & Organizations, Northwestern University 

Jeanne Brett is the DeWitt W. Buchanan, Jr. Distinguished Professor Emerita of Dispute Resolution and Organizations for the Kellogg School of Management at Northwestern University. 

Brett is a negotiation scholar and educator.  Her award-winning book, Negotiation Globally, now in its 3rd edition, was recently joined in 2022 by Searching for Trust in the Global Economy written with Tyree Mitchell.  Her current research projects engage AI to understand how negotiators use strategy. 

Brett initiated Kellogg’s negotiation course in 1981 and has taught negotiations all over the world. She is also currently the president of the nonprofit, Negotiation and Team Resources, where she hosts monthly conversations to introduce negotiation educators to the latest research and teaching materials.

People in this episode

Host

Jeremy Tiers is the Vice President of Admissions Services for Tudor Collegiate Strategies and the host of Mission Admissions.

Interviewee

Jeanne Brett

Jeanne Brett is the DeWitt W. Buchanan, Jr. Distinguished Professor Emerita of Dispute Resolution and Organizations for the Kellogg School of Management at Northwestern University. Brett is a negotiation scholar and educator. Her award-winning book, Negotiation Globally, now in its 3rd edition, was recently joined in 2022 by Searching for Trust in the Global Economy written with Tyree Mitchell.

Other episodes

Episode #258: Unlocking Seamless Student Experiences with Digital IDsPlay Button
Episode #258: Unlocking Seamless Student Experiences with Digital IDs

Dustin chats with Rasheed Behrooznia, Senior Vice President and General Manager at Transact, who discusses the game-changing role of digital student IDs in higher education.

Ep. 20: How Good Web (Re) Design Breaks SilosPlay Button
Ep. 20: How Good Web (Re) Design Breaks Silos

Shane sits down with Joel Goodman, Principal and CEO of Bravery Media, to talk about how campuses can use their website and a website redesign to break down silos.

Live at AMA: Tackling Higher Ed’s Perception ProblemPlay Button
Live at AMA: Tackling Higher Ed’s Perception Problem

Tune in for a compelling conversation between Mallory and Tam Powell, Senior Vice President of Higher Education at BVK, recorded live at the AMA conference.

Ep. 53: Creating Memorable And Immersive College Visit ExperiencesPlay Button
Ep. 53: Creating Memorable And Immersive College Visit Experiences

Jeremy and Dr. Matt McLendon from the University of Alabama discuss their new welcome center and how they strive to create unforgettable visits for prospective students and families.

Episode 56: How Personalized Video Drives Engagement Across the Enrollment FunnelPlay Button
Episode 56: How Personalized Video Drives Engagement Across the Enrollment Funnel

In this forward-thinking episode, Allison speaks with Tom Mikowski, VP of Business Development and Higher Education Partnerships at Allied Pixel. Tom shares insights from his 30-year career in enrollment and discusses how data-driven personalized video can dramatically elevate student engagement and drive conversions.

Weekly ideas that make you smarter

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Subscribe
cancel

Search podcasts, blog posts, people