The AI Workforce for Higher Ed is Here |

Talk to a Bolt Agent
EP
10
August 14, 2019
Episode 10: Reducing Friction in the Student Experience: How We Increased Capacity by Consolidating Student Affairs and Admissions | The Enrollify Podcast

Reducing Friction in the Student Experience: How We Increased Capacity by Consolidating Student Affairs and Admissions

Or listen on:

About the Episode

Colleges and universities across the country are restructuring in attempts to breakdown silos and save costs. While the consolidation of departments can, at times, be chaotic and disruptive, it can also help reduce friction in the student experience and create unexpected efficiencies. On this episode, we interview Anna Johnson and Amber Molhagen from the University of Houston's Graduate College of Social Work. Anna and Amber share thoughts on how to recruit grad students in a more personalized way, and how their College increased student retention after the university merged the admissions and academic affairs offices.  This podcast was recorded at the TxGAP 2019 Summer Institute.

People in this episode

Host

Seth Odell is Founder and CEO of Kanahoma, the fastest growing digital marketing agency in higher education, and host of The Higher Ed Pulse.

Mallory Willsea is a strategist and consultant working at the intersection of higher education.

Interviewee

Amber Molhagen

Amber Molhagen is the Assistant Dean for Admissions and Student Affairs for the University of Houston’s Graduate College of Social Work. There are approximately 350 students enrolled in the MSW program with an additional 40 students in the PhD program. Students come from all walks of life, numerous states, and a number of international countries, reflecting the broad racial and ethnic diversity of our greater community.

Anna Johnson

Anna Johnson is a College Recruitment Manager for the University of Houston’s Graduate College of Social Work. There are approximately 350 students enrolled in the MSW program with an additional 40 students in the PhD program. Students come from all walks of life, numerous states, and a number of international countries, reflecting the broad racial and ethnic diversity of our greater community.

Other episodes

Episode 121: Reunited with Seth OdellPlay Button
Episode 121: Reunited with Seth Odell

Mallory Willsea sits down with former co-host and higher ed marketing leader Seth Odell at the inaugural Let's Go Upstate Retreat in Saratoga Springs, New York.

Pulse Check: Your Guide to Engage Summit 2026Play Button
Pulse Check: Your Guide to Engage Summit 2026

Engage emcees Brendan Henkel, AVP of Solutions Engineering at Element451, and Cecily Street, VP of People at Element451, sit down to preview what's in store for this year's conference in Charlotte.

Ep. 68: Higher Ed Conferences: What You Should Know Before You GoPlay Button
Ep. 68: Higher Ed Conferences: What You Should Know Before You Go

Jenny Li Fowler welcomes back Dr. Josie Ahlquist, higher education consultant, researcher, and longtime conference enthusiast, for a practical conversation about making the most of professional conferences.

Ep. 106: How to Write an RFP That Actually WorksPlay Button
Ep. 106: How to Write an RFP That Actually Works

Jaime Hunt sits down with Louis Miller to demystify the RFP process and share practical advice for higher education marketers navigating agency partnerships, procurement requirements, and major marketing investments.

Episode #333: How AI Is Reshaping Course Design and AssessmentPlay Button
Episode #333: How AI Is Reshaping Course Design and Assessment

Dustin speaks with Auryan Ratliff of Arizona State University about how AI—especially agentic AI—is transforming course design, assessment, and the broader student experience.

Weekly ideas that make you smarter

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Subscribe
cancel

Search podcasts, blog posts, people