The AI Workforce for Higher Ed is Here |

Talk to a Bolt Agent
EP
71
June 30, 2025
Episode 71: Can AI Help Rebuild Trust in International Enrollment?

Can AI Help Rebuild Trust in International Enrollment?

Or listen on:

About the Episode

Got a story to tell? An innovative idea to share? Fill out our guest nomination form and let's chat!

About the Episode:

U.S. stops scheduling visa interviews for foreign students 

Where International Students Stand Now

Mallory sits down with Patricia Tozzi to unpack one of the most pressing topics in higher ed today: AI governance and privacy in student data. As institutions increasingly lean on AI to inform decisions and streamline operations, how do we ensure transparency, equity, and compliance? Patricia offers a grounded perspective on where schools need to draw the line between innovation and risk.

Key Takeaways

  • Institutions need clear privacy policies to protect student data in AI-driven systems.
  • Without proper AI governance, schools risk reinforcing bias and inequity in their models.
  • Building AI responsibly starts with clean data, integrated systems, and transparent oversight.
  • Speed alone isn’t innovation—equity and transparency are foundational to ethical tech adoption.
  • Regular audits and ongoing evaluation are essential for compliance and public trust.

What are the biggest privacy risks when using AI in higher ed?

Patricia Tozzi doesn’t mince words: privacy is non-negotiable. She stresses that without strong institutional policies, colleges run the risk of exposing sensitive student data or—even worse—embedding biased assumptions into decision-making processes. When AI is used to guide real-world actions that affect students, such as admissions or advising, unchecked models can magnify existing inequities.

How can institutions ensure compliance and transparency?

Tozzi lays out a framework of foundational steps. First, start with clean, reliable data—a nod to the importance of robust CRMs and data hygiene. Second, create infrastructure to integrate both internal and external data sources using tools like APIs. And finally, implement AI governance practices. That includes ongoing audits to catch bias, missteps, or outdated assumptions before they impact students.

What does responsible innovation look like?

Patricia draws a firm line: speed without transparency or equity is not innovation—it’s a liability. AI may offer quicker, cheaper insights than traditional methods, but ethical deployment demands governance, data integrity, and institutional accountability. She emphasizes that real progress comes not just from new tools, but from a commitment to fairness and informed decision-making.

Connect With Our Host:

Mallory Willsea
https://www.linkedin.com/in/mallorywillsea/
https://twitter.com/mallorywillsea

About The Enrollify Podcast Network: The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!  

Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.

Enrollify is produced by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.

People in this episode

Host

Mallory Willsea is a strategist and consultant working at the intersection of higher education.

Interviewee

Patricia Tozzi

Patricia Tozzi is a global marketing strategist with 20 years of experience.

Other episodes

Episode #288: A CIO’s Guide to Surviving (and Thriving) in EdTechPlay Button
Episode #288: A CIO’s Guide to Surviving (and Thriving) in EdTech

In this final episode recorded live from Transact 360, Dustin chats with Derek Bierman, CIO at Doane University, for a candid, future-focused, and wide-ranging conversation about what it really takes to lead digital transformation on campus.

Episode 85: Software 3.0 and the Future of Software Development Play Button
Episode 85: Software 3.0 and the Future of Software Development

In this technical deep-dive episode, Generation AI hosts Ardis Kadiu and Dr. JC Bonilla unpack Andrej Karpathy's groundbreaking keynote on "Software 3.0" - the third revolution in how we tell computers what to do.

Episode 74: Podcasting as a Full-Funnel Grad Recruitment StrategyPlay Button
Episode 74: Podcasting as a Full-Funnel Grad Recruitment Strategy

In this episode, Dr. Chris Lewis, Director of Graduate Programs at the University of Michigan-Flint and host of Victors in Grad School, shares how a grassroots podcast grew into a strategic enrollment asset.

Ep. 69: Leadership Tips And Customer Service Reminders You Need To HearPlay Button
Ep. 69: Leadership Tips And Customer Service Reminders You Need To Hear

Jeremy Tiers sifts through his Season 4 conversations to bring you some important leadership reminders, as well as a handful of customer service strategies that will help you deliver a more memorable college search experience for prospective students and families.

Episode 72: What Higher Ed Can Learn from AI Startups Part 2Play Button
Episode 72: What Higher Ed Can Learn from AI Startups Part 2

In this episode of Higher Ed Pulse, host Mallory Willsea sits down with Kyle James (again!) to tackle the deep divide between how startups and higher ed institutions adopt and implement AI.

Weekly ideas that make you smarter

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Subscribe
cancel

Search podcasts, blog posts, people